We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Vicki Duran
We were so lucky and thankful to have had Vicki Duran as our agent. She was friendly, informative, and responsive. What she did best was set expectations and followed through with performance. The results were better that what my husband and I expected. Vicki took care of my family every step along the way. The team's overall performance on photography, marketing, results and attentiveness was 10/10.
Vicki Duran is not only a great realtor, but she is, by far, the best person I have ever worked with. She is the epitome of customer service, response, and quality of work. Our (My wife and I) situation was no easy feat, we contacted her from overseas and we only had a small window of opportunity to view places. Vicki actually found the house we decided to buy, and it wasn't even on my list. She tentatively listened to our wants and needs and found us the perfect home. Since we had to do all our closing via mail out/online; Vicki went above and beyond what should be expected of not only a realtor but a person. We would not have been able to accomplish everything we did without her.
I was taking a new job here in Austin and needed a house quickly so that my wife and son could move here. I called Bramlett and spoke to Vicki Duran and asked Vicki to take us around Austin for a two day period to find a house. Vicki immediately emailed us a number of listing and let us decide on the type of house we were looking for. She spent two days with us but we had not found our dream home. We came back the following weekend and Vicki spent another two days and did a detailed search for the home we were looking for that was not too far from my office. We found the house and have now been living here for over a month. Vicki was great in all respects and I would recommend her to anyone looking to live in Austin
We had the absolute pleasure of working with Vicki Duran when our family first moved to Austin 3 years ago and she helped us find a rental home. We thoroughly enjoyed her professionalism and expertise and we most recently took advantage of her services to buy our first home and become homeowners in Texas!!! Her response time to our calls, text messages and emails has always been outstanding and she is very easy to work with and has a wealth of knowledge about the local area. She was very attentive to our needs and what we were looking for in a home and answered all of our questions with care and concern. We highly recommend her for all of your realtor needs.
We are first time home buyers and felt insanely intimidated by what we were up against. There were several agents with other companies we contacted before finding Vicki Duran and we always felt pressured to buy. We had time, we wanted to be patient and make the right decision for our family. Over and over all we found were agents who were aggressive salesman, constantly trying to drag us into purchases that just didn't feel right to us.
Vicki was amazing! No matter how many homes, or how picky we were, she showed patience, professionalism, and most importantly sincerely care about our opinions and reservations.
Every home we saw had everything we asked for, but we knew in our heart they weren't right. After 40+ homes, and insane patience and service from Vicki we found our dream home.
Vicki Duran will always have a place in our hearts and if you are tired of the pressure and stress of other agents she is a guiding light.
My husband and I were so lucky to have been teamed up with Vicki Duran. She went above and beyond for us and made us feel like family. Given we were first-time home buyers and out of state, Vicki did everything possible to accommodate our needs, make the process easy, and ease any of our worries. She knows the Austin and surrounding areas very well and gave us great insights into the different neighborhoods. We couldn't have asked for a better experience.
This is our second time purchasing a home here in TX. The first time, my family went from living in a 2200' sqft luxury condo apartment in Steiner Ranch to a five year old, huge 3400" sqft home in the Sendero Springs/ Walsh Ranch neighborhood. Our original real estate agent was completely fantastic, she did an amazing job get us the exact location we wanted in the perfect house, despite not knowing the Round Rock area at all.
This time around we had time and a global pandemic working against us. I wanted to purchase an even newer home in a new growing suburban hot spot near Paloma Lake, just NE of 35 in Round Rock. We had a huge deadline to find a home because our property management company for our rental home requires 2 months notice to vacate. That and the fact that home hunting during a pandemic isn't easy.
I decided to use a real estate agent that knew the Round Rock area, especially Paloma Lake sub-area. Luckily for me, I came across Bramlett Real Estate here on Yelp.
The answering service took my info on a Saturday afternoon. In less than an hour I was introduced to the most thoughtful and dedicated real estate agent I have ever met. Her name is Vicki Duran, and she did not stop working for my wife and I until our house closed two days ago.
I'm not sure how, but she somehow managed to find us a new home in under a week, recommend a great loan officer and close in less than 30 days, during one of the craziest times in Human history! And never once did we feel on our own. Vicki's confidence, experience, compassion towards us during the whole process was invaluable.
She even helped point me towards a great home warranty company and a great interior painter. Now we can have our home exactly how we wanted without going over our budget!
I can't say enough good things about Vicki Duran and I know my wife Gloria would agree! We both agree, Vicki was like a part of our family through this process. She always looked out for our best interests at all times and advised us of all of our possible options. She is forever welcome for holiday drinks in our new home!
Vicki provided a wonderful realtor experience. She is very knowledgeable of the area and provided great insights into the properties we were considering. My favorite part of the experience is her amazing customer service, any form of communication was responded to very quickly and she was kind enough to respond even after hours. She's incredibly patient, not pushy, and always willing to visit properties with you, same day even. Would highly recommend!
We were new to the Austin area and Googled real estate agents. We were fortunate to find Bramlett Real Estate. Eric met with us and decided to pair us up with agent Vicki Duran who lives in the Georgetown area. I respect the fact that Eric listened to us and what we were looking for and guided us to the agent that would best fit us.
We are retired but didn't want to live in a retirement community. We gave Vicki the things we really wanted to have in a home (3 bedroom, 2 bath, ranch style, gas range, built before 1998, and a medium size yard for a couple of dogs). She listened to every detail. She called us just a few days later and said, "I think I have the perfect house for you." We set an appointment to see it and sure enough - it was the perfect house for us!
Vicki helped us negotiate the deal and walked us through the entire process. She was so dedicated that she came to our final walk-thru even though she had knee replacement surgery just a couple of weeks earlier - what a trouper!
I would highly recommend Vicki Duran to help anyone I know with their next home purchase.
I am moving from Bay area, CA to Austin, TX for a job and had an idea to buy and move. Found Eric Bramlett through the Yelp reviews, and clearly gave my requirements. Eric contacted me in the next few hours, and the wonderful Vicki Duran was assigned to me!
From then, till today there is no looking back, and we are happy first time homeowners now.
This is what we love about Vicki.
She patiently listens to you and your requirements, understands them and act on it immediately. Very much faster in emails(i am usually good at emails, but am jealous now!), and she does all the homework for you before even you go to the site to see the home. Like, talking to the vendors, giving recommendations, meeting the builders, getting better deals and what not. She was with us from the day we looked into the houses and till today asking about the family -- positive vibes, you know!
I would definitely, recommend this place and Vicki for my friends!
Happy recovery from your surgery Vicki hope to see you soon.
We had Vicki Duran as our agent and she was fantastic. Because of COVID-19 we had to do the entire purchase remotely over different time zones, and we are new home buyers. Vicki helped guide us thru every step and answer all our questions. We are so grateful that we found her, and I cannot thank her enough for everything.
Vicki Duran and the Eric Bramlett team have been tremendous to work with. Vicki supported us with long hours of house hunting all the way through to our closing. Her dedication to making certain our needs were exceeded was amazing and it was truly a pleasurable experience. I recommend the Bramlett team and specifically Vicki to anyone relocating to the Austin area.
We recently purchased a home in Round Rock and Vicki Duran was our agent. We had worked with Vicki when we first moved to the area three years ago and knew that we would be calling on her services again because of the extraordinary level of service that she and the Bramlett team provided. Throughout the process it was always about us, and what we wanted and needed rather than it being about making a sale. The response time to questions, requests for information, and anything else that we asked for was almost always immediate. This is not your typical national-chain real estate firm. They are truly in a class of their own, and making comparisons to most other agencies would be on par with comparing a thoroughbred with the coin operated horse outside the grocery store. If you are ready to buy or sell a home, I highly recommended that you contact Vicki or one of the other highly dedicated agents at Bramlett. You will not be disappointed, because you will receive an unmatched level of service and expertise.
Vicki Duran is great! As first time home buyers, we were looking for a realtor who could help us through the entire process patiently and comprehensively, and we are glad that Vicki contacted us in response to our request on the Bramlett Partners website.
From the start, Vicki was extremely responsive, at all times. Every text, email and call responded to within 30 minutes, if not sooner. Vicki's guidance and knowledge helped us to narrow down our MLS filters and modify as necessary. We were making notes/posting questions on the MLS portal and were pleasantly surprised to see that Vicki was also reading them and giving her thoughts on each of those.
Once we started shortlisting houses that we liked, Vicki would promptly work with the listing agents to make the appointments, even if we found a house that we wanted to see on the same day. Within 7 -10 days of contacting Vicki, we found a few houses that we considered putting offers on.
Vicki was very quick and detailed in writing up the offer and it was selected, even in a multi-offer situation. From there: getting all the important inspections scheduled at short notice, in the short option period and then outlining the entire process towards closing, taking care of the smallest details and following up as necessary, Vicki continued to persevere and go above and beyond to ensure a successful closing. Thank you, Vicki!
We'd definitely recommend Vicki Duran/Bramlett Partners to anyone who's looking to buy a house in the Austin Area, especially first time home buyers.
I have purchased and sold several houses in my lifetime, but never have I had such a caring, realtor as Vicki Duran. Vicki went out of her way to make our forever home purchase complete. She went to bat for us when the sellers were a bit unreasonable, was quick to respond in a calm manner even though I was freaking out and was patient and kind when we changed our mind about what we were looking for. If you need a realtor you can trust to do what's best for you, call Vicki!
Vicki is absolutely the BEST realtor hands down, we could not have asked for a better guide and fighter in our corner. She cares about us on a level far deeper than transactional and has made our stressful journey of homebuying into a wonderful one.
Thank you for sticking by us, Vicki. YOU ARE AMAZING!
My husband and I both accepted jobs in Austin at the end of June to start in mid-July, relocating from Cincinnati. We wanted to find a home that we could move into pretty quickly, which meant we needed a realtor who could work with us right away. Vicki Duran of Bramlett was fantastic. I read some reviews and reached out to her, and she was able to meet us two days later and spend a whole weekend looking at houses with us. She even offered to pick us up from the airport! Without her dedication, we could not have found the house we are in now. We didn't find a house the weekend we were here and ended up putting an offer in on a house that Vicki went to see for us when we were back in Cincinnati. She gave us details on the house that weren't listed online and advised us on the best offer we could make and we got the house! She was fantastic throughout the whole process and always within reach when we had a question. Thanks Vicki!
Vicki L Duran was a great pleasure to work with. I'm trying to make a move from one state to another and I have to say that Vicki was great helping us out to see our options. Vicki was very nice and professional and understanding. Willing to help and find our needs. Even though we are not ready to buy this instinct, she took the time to show us around and give us feedback to the areas. I'm sure we will be using her as soon as we can be able to finalize this long process of us making a move from one state to another. I highly recommend her. I give her a 6 :) I'm happy that we where able to find her.
We worked with Vicki Duran to find a house in the East Austin area. She was wonderful to work with, very thorough, professional, an affable individual, and went above and beyond with her time. Since we were purchasing a house remotely, she even went on her own to check out some properties we were not able to see while we were in Austin and gave us a thorough report back of what she thought of the houses in comparison to the style we were looking for. Thanks to Vicki, we were able to find a super cute house that fit our needs!
We worked with Vicki Duran to purchase our first home. We chose to go with her after speaking with several other realtors and we're glad we did. As first-time buyers we knew nothing about the process and Vicki helped us navigate every step of the way. She was extremely professional, knowledgeable, thorough and generous with her time. After living in apartments for years we were anxious to own and saw more than 40 homes over the course of a few weeks. Vicki was always up to the challenge! Whenever we needed her for questions or guidance, she was available. The home buying process was way less stressful than we thought it would be and we have Vicki to thank for that.
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