Vicki’s Testimonials

This is our second time purchasing a home here in TX. The first time, my family went from living in a 2200' sqft luxury condo apartment in Steiner Ranch to a five year old, huge 3400" sqft home in the Sendero Springs/ Walsh Ranch neighborhood. Our original real estate agent was completely fantastic, she did an amazing job get us the exact location we wanted in the perfect house, despite not knowing the Round Rock area at all.
This time around we had time and a global pandemic working against us. I wanted to purchase an even newer home in a new growing suburban hot spot near Paloma Lake, just NE of 35 in Round Rock. We had a huge deadline to find a home because our property management company for our rental home requires 2 months notice to vacate. That and the fact that home hunting during a pandemic isn't easy.
I decided to use a real estate agent that knew the Round Rock area, especially Paloma Lake sub-area. Luckily for me, I came across Bramlett Real Estate here on Yelp.
The answering service took my info on a Saturday afternoon. In less than an hour I was introduced to the most thoughtful and dedicated real estate agent I have ever met. Her name is Vicki Duran, and she did not stop working for my wife and I until our house closed two days ago.
I'm not sure how, but she somehow managed to find us a new home in under a week, recommend a great loan officer and close in less than 30 days, during one of the craziest times in Human history! And never once did we feel on our own. Vicki's confidence, experience, compassion towards us during the whole process was invaluable.
She even helped point me towards a great home warranty company and a great interior painter. Now we can have our home exactly how we wanted without going over our budget!
I can't say enough good things about Vicki Duran and I know my wife Gloria would agree! We both agree, Vicki was like a part of our family through this process. She always looked out for our best interests at all times and advised us of all of our possible options. She is forever welcome for holiday drinks in our new home!

Vicki provided a wonderful realtor experience. She is very knowledgeable of the area and provided great insights into the properties we were considering. My favorite part of the experience is her amazing customer service, any form of communication was responded to very quickly and she was kind enough to respond even after hours. She's incredibly patient, not pushy, and always willing to visit properties with you, same day even. Would highly recommend!

We were new to the Austin area and Googled real estate agents. We were fortunate to find Bramlett Real Estate. Eric met with us and decided to pair us up with agent Vicki Duran who lives in the Georgetown area. I respect the fact that Eric listened to us and what we were looking for and guided us to the agent that would best fit us.

We are retired but didn't want to live in a retirement community. We gave Vicki the things we really wanted to have in a home (3 bedroom, 2 bath, ranch style, gas range, built before 1998, and a medium size yard for a couple of dogs). She listened to every detail. She called us just a few days later and said, "I think I have the perfect house for you." We set an appointment to see it and sure enough - it was the perfect house for us!

Vicki helped us negotiate the deal and walked us through the entire process. She was so dedicated that she came to our final walk-thru even though she had knee replacement surgery just a couple of weeks earlier - what a trouper!

I would highly recommend Vicki Duran to help anyone I know with their next home purchase.

I am moving from Bay area, CA to Austin, TX for a job and had an idea to buy and move. Found Eric Bramlett through the Yelp reviews, and clearly gave my requirements. Eric contacted me in the next few hours, and the wonderful Vicki Duran was assigned to me!

From then, till today there is no looking back, and we are happy first time homeowners now.

This is what we love about Vicki.

She patiently listens to you and your requirements, understands them and act on it immediately. Very much faster in emails(i am usually good at emails, but am jealous now!), and she does all the homework for you before even you go to the site to see the home. Like, talking to the vendors, giving recommendations, meeting the builders, getting better deals and what not. She was with us from the day we looked into the houses and till today asking about the family -- positive vibes, you know!

I would definitely, recommend this place and Vicki for my friends!

Happy recovery from your surgery Vicki hope to see you soon.