Our Reviews

Carol is truly the best of the best! Her experience and expertise are simply unmatched and only typified by her kindness, thoughtfulness, and compassion. She went above and beyond time and time again for my wife and me as we searched for an investment property. You don't just become a client of Carol, you become a friend. We are so incredibly grateful for her as an agent and as a friend. She was laser-focused on finding the absolute best property for us. Compared to every other RE agent we have ever had in our decades of buying and selling homes, Carol is without a doubt the very best agent!

Mark and Carol are a top-notch team! The entire process from first meeting to closing was both comfortable and professional. To provide background, we interviewed a few different realtors to handle the sale of our rental house. After meeting Mark and Carol it was crystal clear who we were to hire. They were experienced in our neighborhood, knew the proper demographic to market the house to, and smart about decisions on what to fix and not. They ensured that the house was marketed correctly and importantly, at the right price point. In the current buyers market, Mark/Carol would follow-up with every single attendee to open houses and with any realtor that entered the house. Feedback was collected and minor adjustments were made as needed. Negotiations, on price and other criteria were handled with care. The entire sale was fantastic, mostly because Mark and Carol are good people (it really does make a difference). Note that I am a licensed realtor myself that didn't want to deal with the sale myself and have zero regrets about hiring Carol and Mark. They are quite the savvy team and I wouldn't hesitate to use them on our next purchase or sale.

Carol did an excellent job for us.She was available whenever we needed her and was on top of whatever needed to be done every step of the way.She is very knowledgeable about the whole process.She helped us buy our home 25 years ago and has helped my family buy two homes since then.I highly recommend her.

Carol Strickland is absolutely fantastic! Not only is she professional yet friendly, she went the extra EXTRA mile in helping us with our mother's house. Thank you Carol for all you did!

We have been working with Carol Strickland for over 20 years. The most recent experience involved the listing and sale of our Mother's home shortly after she passed away. There were a lot of moving parts with the sale which included filing an insurance claim to have the roof replaced. Carol Strickland provided exceptional service throughout the entire process. Carol's knowledge, professionalism and incredible support throughout the process proved once again why she is consistently an elite realtor in her field. I highly recommend Carol's realtor services.

We are indebted to Carol and Mark for the quick sale of our home. They were always available from our first meeting, when the selling process and our roles were discussed, to the closing. After the recommended touch-ups were completed, Carol and her team used our furniture and accessories to stage our home. Next, our home was beautifully photographed and a write-up describing the charms of our neighborhood and our home was prepared – ready for Carol and Mark to promote with their vast network of contacts. To our delight, the package of expertise and hard work provided by Carol and Mark generated an incredible amount of interest. It delivered a sale within a week of the listing. We highly recommend them.

I want to thank you for all of your time and effort in helping get us into our new home! As first time home buyers it can be incredibly daunting, but with you guiding us we felt truly supported. Thanks to you, we are now the proud owners of the perfect home in a beautiful neighborhood. You really took us through the process step by step and made sure we were comfortable and understood everything. It was amazing to see everything come together, and we are so very thankful for your guidance, dedication and support. We couldn't have done this without you guys!

Hands-on, attentive, and supportive in a very difficult market for buyers - Mark and Carol made purchasing our new home a great experience. They joined us on many last-minute house showings, gave expert advice during the highly competitive bidding process, and supported our family after the inspection with contractor recommendations. Thanks to their efforts, we got our dream house.

We cannot say enough good things about our experience working with Carol. Because we were relocating from another city, we relied on Carol’s deep knowledge of the Austin area to help us find the right home. We also relied on Carol’s ability to help us feel connected to the Austin area through her use of technology - she took us on FaceTime tours of a few homes we liked! Not only was she easy to get in touch with, but she was also quick to reply to our many questions about neighborhoods and homes. Carol was proactive with sharing listings she thought would be of interest to us to make sure we didn’t miss out on potential homes. There are a lot of things we looked for in a realtor and we found them all in Carol - not only did we find the perfect house for our family, but we also made a new friend!

We relocated to Austin in 2016, our 5th relocation in 16 years. We are no strangers to agents and brokers, good and bad. What we didn't realize is that there is a great one out there named Carol Strickland. Carol was referred to us by a mutual friend. She immediately went to work, drawing on years of experience and expertise, in finding my family an area in Austin that fit us. We had a very short window and Carol paid close attention to our needs and listened to what was important to me and my wife. In short, our 5th move was our best move and it was all because of Carol.

I can not say enough good things about Carol! I have had the pleasure of working with Carol in the sale and purchase of two homes in Austin and can not imagine going through another without her help. Carol goes WAY beyond listing and collecting a commission. She is in your corner from day 1 and represents your best interest, is highly knowledgeable, and has such a vast network that she can leverage in even the most unique selling or buying circumstance. She just gets it and gets it done. On the Selling side, we had our first house on the market with another agent for many months during a downturn and a "buyers" market. We relisted with Carol and the house sold in less than a month, and even better than the selling price we initially listed. She knew how and where to market to the right buyer and even helped stage it for showings that made it much more enticing than ever before. In the second home sale, I had life changes that made the sale very emotional and scary. Carol was able to help me maneuver through the emotions and successfully focus on the task at hand, getting things in order ahead to list with a quick turnaround in getting it on the market. This was no easy task as I was in the home, with kids for over 16 years. Carol went above and beyond with her ability to think outside of the box and market it through not only traditional but many non-traditional channels that resulted in the house selling in 3 days of being on the market AND at asking price with minimal negotiations. Carol's knowledge, solid work ethic, and positive, energetic energy made this life transition so much easier and pain-free. On the Buying side, Carol brings a wealth of knowledge of neighborhoods, schools, community programs, etc. across the Austin metroplex. She listens to what you want and is your strongest advocate. She does her homework on any updates in a given area you express interest and goes above and beyond to find out things that you or your family might have a special need or interest. Carol was able to accommodate my hectic work/family life schedule and keep me informed every step of the way. She has a keen sense of finding what you want (or think you want) and offering other ideas that you may not have thought of and could benefit your search for the right home for your taste, interest, needs, AND offers good resale value. Additionally, she continues to provide a useful network for things such as home improvement vendors, neighborhood community contacts, among other neighborhood interests. I continue to recommend Carol to clients I have that are moving within or to Austin, several of which have successfully bought homes with her help. Her finesse in knowing the emotional and business side of buying and selling a home is second to none and always results in your ultimate success. I can't think of anyone else in the world to represent me in a home sale or purchase or recommend to others for the same. HIRE HER, you won't regret it!

We have had the true pleasure of working with Carol for over 13 years. We first began working with her to find our home as we relocated to Austin. She inherently understood the needs of our family. Through the years, Carol has helped us find investment properties. Each time, diligently finding properties that fit our investment needs. Carol is more than our agent, I am honored to call her our family friend.

Marley (Bautista) IS THE BEST hands down! We had a very difficult move, but she made the entire process so smooth, with no hang ups whatsoever. We found our dream home in one weekend of looking! She is incredibly personable, reliable & professional. Anything we needed, any questions, she was very responsive and even more knowledgeable- Top tier. I am recommending her to everyone and anyone that is looking for a realtor!! You cannot go wrong with Marley!

Agent or angel? I’ve known Marley for more than 12 years, and she’s helped me through the purchase and sale of two homes. However, I’d like the world to know that beyond merely walking me through the home buying process, Marley was instrumental in guiding me through a terrible family tragedy that occurred in the middle of our sale. I found myself utterly clueless, bereft, and desperate—but Marley was there. She gave me hope when I felt there was none, helped to make sense of the myriad things I did not understand, and held my hand through the trying time beginning to end. Her compassion and her kindness got my through, and her head for business kept us looking forward. I cannot recommend Marley enough as a real estate agent or human being. Trustworthy, honest, and steadfast. She fought for me and my kids to get us the best possible deal—and she did. Lesser agents might have found a way out of a messy situation, but Marley forged through and helped us immeasurably. Zillow users, home buyers, home sellers, please keep Marley in mind for your next big step forward. You deserve to have someone fight for you and your interests the way Marley fought for me. If you’ll allow me to be even a bit more dramatic, in the span of my lifetime I can count on one hand the people who’ve managed to enact monumental change for me, personally. Marley is there, on my Mt. Rushmore of life-changers. She is by far and away the best agent you’ll find, and I hope you take the time to consider her.

Marley did an excellent job helping us with the sale of our old house and the purchase of our new home. She was really on top of every detail, which helped the process unfold quickly and smoothly. Her thorough knowledge of the details and daily nuances of the market helped us negotiate both of our transactions in ways that were very positive. She also helped us find a neighborhood that perfectly fit what we were looking for as we begin to raise our family. We are happy to have worked with Marley and would gladly recommend her to friends and family who are buying or selling in the area.

Amazing experience working with Sue! Truly great at what she does. Very knowledgeable, informative, and responsive! We worked with her long distance for a rental while we were making our move to Texas and then for purchasing our home here.

Sue (Ellett) was fantastic. Was able to sell our current home in a short period of time and found us our dream home. She always explained everything in simple terms and was always super responsive. Would recommend Sue to anyone who is trying to sell or buy a home.

Sue (Ellett) was very a pleasure to work with. She was responsive & professional. Thank you, Sue!

I had the pleasure of working with Sue Ellett. Sue was the listing agent while I represent the buyer. From the very beginning, Sue's professionalism and responsiveness truly stood out. I cannot emphasize enough how crucial these qualities were in ensuring a smooth and successful transaction.

Mark is an incredible agent! He goes above and beyond time and time again. He is kind, personable, and highly knowledgeable. It is clear his focus is not just the buying or selling of any home, his focus is on helping you do what is the absolute best for you. In the process of helping my wife and me find the right investment property, he not only proved himself to be a highly competent and professional agent, but he also became our friend. We are so grateful to have found Mark!

Mark was great! I worked with his partner mostly, but he was incredibly helpful and knowledgeable when she was unavailable.

They are wonderful people to work with. Very personable and always there when you need them. I would recommend them highly and I would absolutely use them again.