Our Reviews

My wife and I signed on with Sally Pierce at Bramlett Partners, and she was so patient with us (and a big encouragement) as we looked at more than 25 houses over the course of a couple months before we landed on the one. Then she walked us through every step of the process toward closing (which at first was an intimidating process). Everything went fine as she smoothed out all the bumps along the way. We would definitely recommend Sally to others who are looking for a home in the greater Austin area.

After falling in love with Austin and making the goal to make it our permanent home, my Fiancé and I figured we needed some help navigating this crazy market, especially as first time home buyers. We began our search on the various websites (Zillow, Redfin, Realty Austin, etc., etc.). Since we liked the interface and listings on Libby’s website, we eventually signed up for the newsletter and began getting emails from Libby. We decided to ask if she could help and that was the best decision we could have made. Over the course of almost an entire calendar year, Libby provided us with expertise, patience, and exemplary customer service. She completely understands the first time home buyer and always had an answer for our 101 questions. Below is a (non-exhaustive) list of how Libby was such a help to us: • Strong listener, remembers what we say and applies it to her searches • Very Responsive and Flexible - spent an entire day taking us to 8 properties and made sure her availability matched ours since we lived out of town (this is just one example, her communication was always responsive as well) • Patient - never tried to "steer" us in a specific direction • Respected our opinion while also politely giving her own - her actions made it clear she was more interested in finding us our dream home, than cashing a commission check • Expertise on the Austin market - gave good guidance on when to consider pulling the trigger and when to maybe wait for another opportunity. Also had knowledge of what a home should go for in a given Austin neighborhood ○ This was extremely useful during the Spring of 2022 when buyers were going 50k over list and foregoing inspections • Had our back when our builder was not meeting expectations In the end, we put offers in on 3 homes with Libby before landing our dream home. When the house we eventually closed on appeared on market, she made accommodations for her team to meet us at the house same day. In such a competitive field and market, we never once doubted Libby and trusted her as if she were family and we became friends throughout the process. If you are looking for help navigation the craziness of Austin real estate, we could not recommend Libby enough! Thank you so much!!

Libby was great. The sale of my house had many difficult turns. I am so happy she stuck with us from start to finish. She went over and above to help us to the finish line. I was ready to give up, but she wasn't. She made me feel this was more than just selling a house but a relationship of trust. I so trust her. She felt my pain and my joy. I believe she was meant to be my Realtor. I loved when she asked what do you need and how can I help. She did an amazing job.

It was a pleasure working with the Libby. I have already referred her to one of my friends. I would work with her again if I plan to buy another property around the Austin area.

Libby was absolutely fantastic. Very professional, extremely helpful, very knowledgeable when it came to anything having to do with the Real estate market. With her knowledge and expertise, our house was only on the market for 3 days before we accepted an offer. If you're looking into buying or selling a house, I would highly highly recommend her.

In all honesty, we started our home search with Redfin, and after a couple of months, we weren't pleased with a few things we experienced. We then started working with Libby, and she did an amazing job. She made recommendations and answered the various questions we had.

I am so glad I found Libby. My son in Texas friend had a wonderful experience getting a house from her. Through her, we had messages from Alfredo, who was always on top of things. Libby was always helpful and available to help. I had a great experience.

Sherry and I consider Libby a dear friend now. Consistently went above and beyond and really helped us keep an even keel during the stressful and trying times while always being available to answer our many questions. Libby offered tremendous support whenever needed. In our opinion, she is huge asset to your business. Sherry and I would not hesitate to recommend her to someone looking to purchase real estate.

I want to take this time to thank you for connecting me and my wife with Libby. She is truly amazing and has been providing a true white glove service to us. It’s not only because we got our offer accepted in one house but everything she’s done since day 1. To name a few things, she is truly above and beyond: exceptional communication, truly representing us remotely as it feels we are there with her, educating us all along the way, spending numerous hours with us on the phone or via video conference, really solid partner in shaping the right strategy to move forward. I believe things happen for a reason and, in my case, was to be able to get connected with her and experience what truly exceptional service is. Thank you Libby!

If you are considering selling your home or would like to know what it is worth, call Libby Arnold. Seriously! Call her! She was amazing! My house sold for over the asking price in less than one week (it wasn’t even listed yet). She took care of me through every step of the process, and she REALLY knows this market and REALLY knows Brookfield. She’s a wonderful person you can truly trust. And now I am honored to call her my friend.

I recently worked with Libby Arnold to close on an apartment in Austin remotely in these very unique circumstances. From the moment I happened to reach out via the website to closing last week, she has been absolutely fabulous and has completely exceeded my demanding expectations. Given these unusual times, my requests were different, I could not see the place remotely, and Libby was proactive, thoughtful, and timely. She was also super responsive. I cannot say enough nice things about her and have enjoyed working with her. I wouldn't hesitate to recommend her to anyone!

Libby Arnold was our Realtors, and she is amazing! If you are looking for a Realtor, Libby is definitely the best. I highly recommend her! My boyfriend and I were looking for our first house and were very stressed because we hadn't had any previous experience, but only before we met Libby. Since we've met her, the process has changed positively, she was very helpful, with many years of experience and much knowledge. This was so impressive, and we had an amazing home buying experience! The communication was amazing. We highly recommend Libby!

Outstanding! Sold our home in Thrall. House was listed ONE Day! She helped us with a very difficult purchase on a subdivided property here in Elgin. Libby was informative, patient, and professional. We were informed during every part of the process, and she kept our best interest in mind throughout. I would highly recommend her as she is a part of the family! Great job!

Should the time come that you wish to sell your house or are looking to buy a new one, I highly recommend working with Libby. I called him on a whim back in August asking about a new development and well, here we are today. My house was under contract in 4 days, had multiple offers and was sold for above asking price. I should mention that the day I listed, 12 houses in Brookfield were on the market that day. I got the most for my money and in the end, the house sold exactly like every owner would want.

Taylor Goodman is great and amazing to work with. He answered all of my questions and is one of the most responsive people I’ve met. I was able to find the perfect house for me and my husband with his help. Taylor is always on top of things making sure everything was on track. Thank your for all of your hard work, Taylor!

Hesper does her homework! Advance listings and schedules that made our trip into Waco from California like a well oiled machine! The attention to detail and her ability to zero in on our needs garnered us a wonderful house at an amazing price. My first buying experience and her first sale in Waco. Couldn't have gone smoother!

Kiel was amazing to work with! He walked us through everything, explained anything we didn't understand, and he is is just a great guy to work with. As a first time home buyer, his knowledge was invaluable. 10/10 would recommend!

Kiel was referred to me by a friend, and we were so pleased with his services. He jumped in and guided us through the entire process, made himself readily available for us during the whole process, checked in with us via text every step of the way, and provided any and all information we requested. As a first time home buyer, I was not totally familiar with the process. Kiel helped me through the lending process, walk through inspection and closing procedures. It was such a pleasure to work with him, and we look forward to hiring him again when we purchase our next property.

My wife and I cannot say enough good things about our realtor, Barrett Sandefur. It was our first time selling a home and Barrett walked us through it, making it completely painless. Barrett was exceptionally good at keeping us informed of what was happening, what are options were, and really anticipating any questions we might have. Without a doubt we have found our realtor and realty company for our next move.

We just purchased our first home, and Eric made the whole process extremely easy.   We had a pretty definite idea of the location and style that we wanted.  After our first day looking at houses with him, Eric seemed to really understand our tastes and was able to significantly narrow the field for us and help us find the perfect house.

Despite being a busy season for him, he typically responded to emails and phone calls within an hour, often within minutes.  (And, trust us, we had a lot of questions being first time home buyers.)

Since we were looking at mostly older homes that required fundamental repairs, Eric was also tremendously helpful in helping us gauge the additional money that we would need after closing (and thus how to negotiate a purchase price).   To that end, he plugged us into a seemingly neverending network of electricians, plumbers, foundation repair people, general contractors, etc., which made getting started on the "fixing upping" relatively painless.   He even personally called some contractors on our behalf when we had a mortgage insurance glitch and got someone out to do the work on short notice on the Saturday afternoon before Easter!

So if you're in the market for a real estate agent, we think you can't go wrong by giving Eric a call!

My wife and I have been working with Eric for over a year (yes, a year)...he's THAT patient. Our previous realtor was more like a pushy car salesman, which adds an additional layer of stress to such an important decision. Eric has patiently shown us multiple houses and understands what we're looking for. We still have yet to buy one, but I guarantee you when we do, it'll be with Eric. Would highly recommend him to anyone, especially first-time buyers.

I moved to Austin from Salt Lake City in late 2011 for a new job. I knew I wanted to purchase, but didn't want to buy until I felt comfortable with the city. Being close to restaurants, concerts, etc was important to me, and central Austin is a lot to wrap your head around, if you're not familiar with it. Eric did a great job explaining the different neighborhoods, and showing me properties in pretty much every central neighborhood that fit my price range. He was patient, available, and professional. I settled on East Austin and found a place I wanted in June. At this point, there were a lot of properties with multiple offers going under contract in the first couple of days. The house I wanted was only 1 day on the market, and there were other agents showing it when we viewed it first. Eric helped me put together an offer that the seller accepted without offering over asking price, and without waiting to see if other offers would come in. We offered them extremely attractive terms (they were pregnant and we gave them a seller lease back to help with the move) and they accepted immediately, and even threw in the fridge! When we had the property inspected, there were minor issues to be expected, and we were able to negotiate a credit for a couple of items that I wanted fixed. At the end of the day, I couldn't be happier with my house, and with Eric's performance. I will happily recommend him to anyone I know searching for a home.

The Good:
:: he's a local who knows the neighborhoods. he's lived here for some time and knows what will best fit your needs and preferences!
:: he is super nice, friendly, patient, and knowledgeable
:: he will be honest with you about listings. we came to eric with some listings we found independently that we wanted to look at or that we found from our automated MLS listings he set up for us, and he would indulge us but most importantly, he told us his opinions about the house and our preferences and how they might not be a match
:: he isn't out about just selling you a house. he wants to make sure you get into a house you really like that is in your budget. that's terrific! lots of other realtors are focused on the commission only. eric is focused on making everyone happy on their big purchase.
:: he's very informative and knowledgeable. we came out of looking at houses with him with a lot more knowledge and insight than when we started the whole process. we learned about a plethora of things and also picked up some inside tips along the way!
:: he answered all of our correspondence in a timely fashion
:: he kept us in the loop throughout the process of closing on our house

The Bad:
:: none

The Ugly:
:: none

Would I use Eric again? Absolutely. Hopefully I'm not moving anytime soon, but if I have to, I know who I'll be calling to help me get on my way to a new house.

This guy is IN.