Our Reviews

We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.

Libby went the extra mile BUT also the extra 10 miles. I’m a businessman and I feel good because I made the correct decision to hire her. My wife and I are very satisfied and thankful to Libby.


In all honesty, we started our home search with Redfin, and after a couple of months, we weren't pleased with a few things we experienced. We then started working with Libby, and she did an amazing job. She made recommendations and answered the various questions we had.


I couldn’t thank Libby enough for all the help she provided during our home buy. Any question I had was responded to in a timely manner, and she was very knowledgeable, friendly, kind, and overall just great. I will definitely recommend Libby to my friends and family! And you who reads this review trust me, Libby will make buying a home a BREEZE!


I am so glad I found Libby. My son in Texas friend had a wonderful experience getting a house from her. Through her, we had messages from Alfredo, who was always on top of things. Libby was always helpful and available to help. I had a great experience.


Libby did an amazing job for us in our home purchase. She came highly recommended by Josh Hanly, our lender. When I first reached out to Libby, she was quick to respond to me over the phone the same day and proactively scheduled a one-hour video meeting that weekend. Even though we are not first-time home buyers, we are new to Texas and relied on her to explain the nuances of Texas real estate. She has a lot of experience being a seller/listing agent and explained what sellers might find attractive in an offer and ultimately what it might take for us to get an offer accepted in the competitive Austin real estate market. Since we were not local, she took time to take videos of the properties we were interested in and share her opinion. It was really critical for us to understand how much it might take to get an offer accepted, but at the same time understand how much the property might appraise so that we don't have an appraisal shortfall. Libby helped us a lot with her deep expertise in the Austin market. With her help, we were able to get our offer accepted in this competitive market, and her estimate of what the property might appraise for was spot on. We were glad to have her as our realtor. I would highly recommend Libby to anyone looking to purchase a home in Austin.


Sherry and I consider Libby a dear friend now. Consistently went above and beyond and really helped us keep an even keel during the stressful and trying times while always being available to answer our many questions. Libby offered tremendous support whenever needed. In our opinion, she is huge asset to your business. Sherry and I would not hesitate to recommend her to someone looking to purchase real estate.


I just want to give a huge shout-out to my Realtor! I have bought and sold two homes, and she is the third Realtor that I have used. By FAR the best! She has gone above and beyond for me, and the house doesn't even hit the market until tomorrow. If you want real answers (even the ones that you don't want to hear like waiting until the 2-year mark), to be communicated with, prompt responses, level-headedness (yes, I need someone more mellow than my high strung self), and someone willing to do what it takes to sell your house, contact her!


I want to take this time to thank you for connecting me and my wife with Libby. She is truly amazing and has been providing a true white glove service to us. It’s not only because we got our offer accepted in one house but everything she’s done since day 1. To name a few things, she is truly above and beyond: exceptional communication, truly representing us remotely as it feels we are there with her, educating us all along the way, spending numerous hours with us on the phone or via video conference, really solid partner in shaping the right strategy to move forward. I believe things happen for a reason and, in my case, was to be able to get connected with her and experience what truly exceptional service is. Thank you Libby!


We are thankful for the awesome job Libby did in helping us sell our home of 23 years and find a new one that we absolutely love. Having bought and sold 5 homes over the years, we have never had such a positive experience as we did working with you. We were astounded by the time and energy put into the preparation and sale of our house and the process of finding a new one (way beyond what we had experienced working with other Realtors through the years). Anytime something needed to happen, or there was a home to see, Libby was all over it. As a result, we found our new home much sooner than we expected, and we absolutely love it. When we called to see a home or ask a question, Libby got back to us really quickly (something we had not experienced with realtors in the past). When we found what we wanted, there were creative solutions to help us make the purchase and sell our home for way more than we expected. We also appreciated the expert advice and time that Libby gave to help us get our house ready to sell. The guidance she gave, and the time she put in to help us make appropriate decisions for the the market really paid off. We couldn't believe how good it all looked when it came time to list it, and of course, we're delighted that we had so many offers and got such a good price for our home (way more than we expected). We honestly can't thank Libby enough for all she did for us. Her time, energy, professionalism, and of course, the results. We'll eagerly recommend any friends who are buying or selling a home to her.


If you are considering selling your home or would like to know what it is worth, call Libby Arnold. Seriously! Call her! She was amazing! My house sold for over the asking price in less than one week (it wasn’t even listed yet). She took care of me through every step of the process, and she REALLY knows this market and REALLY knows Brookfield. She’s a wonderful person you can truly trust. And now I am honored to call her my friend.


We had a phenomenal experience working with Libby in our recent search for our first home. Libby took what could have been an overwhelming process and clarified every step for us along the way. She was very supportive and offered constant guidance in a warm and professional manner - and she just had a way of knowing when we had a question. She literally found us our first home, celebrated with us throughout the process, and we 100% recommend her to anyone currently searching. Thank you so much, Libby!


I recently worked with Libby Arnold to close on an apartment in Austin remotely in these very unique circumstances. From the moment I happened to reach out via the website to closing last week, she has been absolutely fabulous and has completely exceeded my demanding expectations. Given these unusual times, my requests were different, I could not see the place remotely, and Libby was proactive, thoughtful, and timely. She was also super responsive. I cannot say enough nice things about her and have enjoyed working with her. I wouldn't hesitate to recommend her to anyone!


Libby was awesome. My husband and I were beyond discouraged with our choices within our budget. The best advice we were given was to switch to her as our Realtors-so thankful we listened. Libby hung on our every word on feedback as we viewed homes. She made us feel as if we mattered, not the sale or commission on a home.
Within a month, she knocked our socks off with what she found for us-literally everything we wanted all brand new for the same mortgage if we had bought used. The house is truly a dream. Our first meeting took two and a half hours to help us start a new trusting relationship; our first experience with a different Realtor wasn’t what we expected. That’s what sold us on her. She was truly invested in us, our needs, and beyond honest and humble. This is who you want to buy or sell a home with. I know all too well that everyone has an opinion and tells you that you should use their Realtor, but seriously trust me here. She really is the real deal. She fought hard for us, and that’s who you want representing you in the biggest investment you’ll ever make.


Libby Arnold was our Realtors, and she is amazing! If you are looking for a Realtor, Libby is definitely the best. I highly recommend her! My boyfriend and I were looking for our first house and were very stressed because we hadn't had any previous experience, but only before we met Libby. Since we've met her, the process has changed positively, she was very helpful, with many years of experience and much knowledge. This was so impressive, and we had an amazing home buying experience! The communication was amazing. We highly recommend Libby!


I worked with Libby to find our first home. If you are a first time home buyer, I highly recommend her. She is patient, informative, and honest. I can't say enough good things about our experience with her. Your first home buying experience can be really scary, but Libby will help you every step of the way.


Outstanding! Sold our home in Thrall. House was listed ONE Day! She helped us with a very difficult purchase on a subdivided property here in Elgin. Libby was informative, patient, and professional. We were informed during every part of the process, and she kept our best interest in mind throughout. I would highly recommend her as she is a part of the family! Great job!


Huge shout out to Libby Arnold for helping us sell and close on our Brookfield home! We called in January about the possibility of selling our Brookfield home and finding our forever home. From the beginning, I felt comfortable and ZERO pressure. With her guidance, we came up with a schedule on when/how to obtain financing, when to sell, and when to buy. We listed our Brookfield home, received an offer in less than 24 hours, then multiple offers shortly after, AND sold above $$$ asking! She is extremely knowledgeable, patient, and ALWAYS available (text-call-email)! If you have a general housing market question or planning to make a move now or in the future, contact her. You will NOT be disappointed! Brookfield is an amazing community! Thanks again to Libby for helping us sell our FIRST LOVE and find our FOREVER LOVE!


Should the time come that you wish to sell your house or are looking to buy a new one, I highly recommend working with Libby. I called him on a whim back in August asking about a new development and well, here we are today. My house was under contract in 4 days, had multiple offers and was sold for above asking price. I should mention that the day I listed, 12 houses in Brookfield were on the market that day. I got the most for my money and in the end, the house sold exactly like every owner would want.


I'd send everyone to Libby if I could! She was attentive, listened, supportive, knowledgeable, patient, and most of all, determined to help me find my perfect home for myself and my disabled adult son!! There was ZERO pressure to buy. But she went out of her way to make sure I had an honest and thorough understanding of what was available. She understood my budget and strove to understand our special needs. It was like having a trusted sibling help!


We worked with Sally to purchase our new home. She was super responsive, reliable, and really took the time to understand our needs—especially with our tight timeline. We never felt rushed or pressured and it was clear she genuinely wanted us to find the right home. If you’re looking for a knowledgeable and on-it realtor, I 100% recommend Sally. Thanks so much, Sally!


We were very happy with our house buying experience with the help of Sally Pierce. She was so patient with us as we looked at more than 25 houses over the course of a couple of months, and she was encouraging us all the way. The process from beginning to end was at first overwhelming, but Sally walked us through every step with ease. Everything went smoothly, and we'll soon be living in our new home. We would definitely recommend Sally to anyone looking to buy a house in the greater Austin area.


From our initial conversations and throughout the whole process, Sally Pierce was professional. She was highly knowledgeable about the local market and made sure I always felt like a priority. At each step in the whole process of selling and buying, Sally came through with her commitment to excellence. Sally is amazing to work with.


Sally is the best real estate agent I've ever worked with! I highly recommend her and the Bramlett agency. Sally was my Sellers Agent for a home in Round Rock. I found her to be highly effective, extremely knowledgeable, heavily engaged throughout the entire process, and she achieved optimal results for me. Sally prides herself in delivering "white glove" service to her clients and I truly experienced that from beginning to end. She was a valuable advisor and partner throughout the entire process, yet she always respected that decisions rested solely with me. I really appreciated her creative and unique marketing methods that helped ensure maximum visibility for my home. I had an initial offer within about 30 days and we closed the transaction at about 60 days. In today's market, that is a huge success! If you want swift results and a successful sales transaction, Sally is the agent to use.


Sally Pierce is a wonderful, kind lady who knows her real estate business well. She is well connected in the real estate business and is great with new builds. Moving into Texas from out of state, I am in the process of completing two new houses (one a 1031 exchange and the other my residence) in Sun City Texas and Sally has been there to monitor the building process and keeping me posted on all the process including photos. Sally does not miss anything. As one building inspector said to me, “when you have Sally working with you, you have a bull dog on your side”. Sally is prompt and there for all important meetings even when I can’t be there.


My wife and I have been extremely happy with our realtor Sally Pierce and the company she works for; Bramlett Residential Real Estate. They were able to sell our home in this tough market and make the transition smooth. They are at the top of their game. We highly recommend them both for your Real Estate needs.


Sally did an amazing job helping me find a condo, get through all the paperwork, and finally close. She is always available and willing to help in every way. She is knowledgable about the ins and outs of everything related to purchasing a home. Thank you for helping me finally find a place for me and my son!


Sally is an exceptional realtor! She was always there throughout the entire process of building our home. Her attention to detail, promptness, and punctuality are second to none! Thank you so much!!!


Taylor Goodman is great and amazing to work with. He answered all of my questions and is one of the most responsive people I’ve met. I was able to find the perfect house for me and my husband with his help. Taylor is always on top of things making sure everything was on track. Thank your for all of your hard work, Taylor!


Kasey Gilliam was an absolute pleasure to work with. So energetic, honest and very thoughtful around the process of buying a home. We went on 3 trips seeing different neighborhoods and from there, we were able to focus and find the perfect property in 2 weeks. Kasey listens intently, it really made the buying experience really positive.


Huge thank you to Zoe for helping us find our first home! She was more than just a realtor, she was a true advocate for us and an absolute pleasure to work with! She made the entire process feel easy and was always available to answer our questions with patience and insight. She was proactive from day one, always staying two steps ahead and asking the important questions we didn't even know to ask. We’d recommend her to anyone in Austin in a heartbeat!


Kasey, and her entire Bramlett Team, made the sale of my father’s house simple. From the moment we decided to sell the house, she laid out the plan - specifically the sale date. Then she laid out the plan of attack to prepare the house. We were out-of-state sellers and Kasey kept us on track, on time and focused. She handled all of the details and unexpected speed bumps with calm professionalism. House went to market and achieved and above-expected sale price. She is honest, earnest and professional.


Working with Lynn Wise from Bramlett partners was the best decision we made as first-time home buyers! We were incredibly nervous and had absolutely no idea what to expect, but Lynn guided us through every single step with patience and expertise. She took ample time to explain the entire process from scratch, answered our million questions, and never made us feel pressured.
What truly stood out was her responsiveness—every text and email was answered promptly, and she was always available for showings, even on weekends. She really listened to what we wanted and helped us find our dream home within our budget. When it came to negotiations and closing, she was our biggest advocate, ensuring we got the best deal possible. If you are looking for a dedicated, knowledgeable, and genuinely caring agent, look no further than Lynn Wise!


We recently worked with Andrew to sell our home in Dec 2025/ Jan 2026, and he was fantastic. Even in a tough buyer’s market, he successfully sold our house in about four months.

Andrew is a strong communicator who provided weekly updates and relayed offers immediately. He is incredibly knowledgeable about market trends, documentation, and working with various lenders, which made the technical side of the sale seamless.

What we appreciated most was his approach: he acted as a knowledgeable guide for all our questions but always stepped back to let us make the final decisions. He is easy and enjoyable to work with, and he isn't afraid to negotiate hard on your behalf. If you want a realtor who is professional and effective, go with Andrew!


Trust, dedication, joy, and business savviness are a rare combination of traits that we have come to love about Jane and Erin throughout the years. They have led us through 7 successfulreal estate transactions over the past 11 years in the greater Austin area, and we unequivocally and enthusiastically recommend Jane and Erin to anyone looking to buy or sell in a challenging market! They are well connected, thoughtful, and simply a joy to work with. Jane is an endearing and keen agent whose sense for anticipating the twists and turns of a real estate deal is second to none. Erin is a charming and savvy agent whose talent for market analysis and judgment makes her a wealth of knowledge during a deal. Taken alone, each one of them is a shark, but combined as a team, Jane and Erin are an absolute powerhouse! We've worked with other agents in the past with mixed results, but after teaming up with Jane and Erin years ago we haven't looked back. The tangible results we've seen in all our real estate deals with them have been top-notch, and their friendliness and good nature have won our hearts. If you're looking for an agent as a first-time homebuyer or considering switching agents as dedicated clients, we can't recommend


Erin Rost has been by our side with guidance and advice during the sale of our home in Taylor, TX and the purchase of a home in Smithville, TX. She also researched and recommended an agent for us to utilize in the sale of our home in El Paso, TX. Needless to say, she has been invaluable in major changes in our lives. She has been professional, competent, determined, friendly and patient. We appreciate her as a neighbor and a businesswoman and trust her expertise


We worked with the Hume Rost Group for the last half year. Our family had decided to sell the family home of 20 years in Hutto where our mother was living alone. In the ocean of real estate agents in the Austin metro, we’re so blessed to have found these professionals. Given the type of the property (rural, with land) and the ever-changing real estate market, it took longer than we expected to sell the home. But Jane and Erin knew exactly what to do every step of the way and advised and educated the whole family so we could make right decisions. While it was a long, difficult process, they were also emotionally supportive of mom when we kids couldn’t be there - always calm and fair. We highly recommend the Hume Rost Group to fulfill anyone’s real estate needs.


We were new to Austin by way of decades in Fort Lauderdale and have purchased a 2 homes
and sold 2 homes through the Hume Rost Group- an awesome team of realtors in Realty
Austin. They were expert level realtors and know this city and the surrounding communities like no one else. Who else could show a new couple a ton of houses, make an offer and seal a deal in less than a weeks time? We saw like 12 or more houses in one day. From trending areas industrially influenced to investment opportunities all around to Ag centers or rentals- Erin Rost and Jane Hume will take you to the right spot as professionals and with friendly charm. Erin keeps looking for opportunities of investment for us even today after five years now! Give her a call today, meet with her and see for yourself how well she presents solutions to your real estate needs. You’ll want to hear her insight and will look forward to becoming her friend too.


Jane is a friend of my sister from her days in New Mexico and when my sister and her husband sold their house, Jane was their realtor. So when I told my sister we were moving to Austin area, she was so happy to connect me with Jane. Our dealings with Jane and Erin have been superb. They make a great team and are more than professional and helpful. Erin spent two sessions with us at our design center making selections for our home and was incredibly helpful. We now refer to our kitchen as Erin’s room! She helped us make choices that we may not have on our own and not one person comes in to our home who does not compliment us on the tile, cabinetry, etc. When we receive those compliments, we do mention that we had a bit of “help”. Erin and Jane were at our disposal any time we needed them and were especially helpful during the inspection process with their independent inspector. We are very grateful that we had such a competent team and would recommend them to anyone.


Jane and Erin have now sold two homes for me. One in 2015 while going through a divorce,
and now this 2022 transaction. I could not say enough good things to describe how much they mean to me as professionals and as friends. Jane and Erin have two qualities that I've found 99% of realtors do not possess. First, they TRULY care for their clients. On my first sale, they were very aware of the divorce situation and were beyond caring and compassionate. This time, circumstances were much more positive but they still cared about every email, every phone call, and every detail. I'd say working with them is like working with a family member you trust. Second, they KNOW the business from every angle. They think of things and prepare you as a seller for every little detail. They communicate better than most humans do. They are always cheerful, always professional, always on time, and most of all they always work FOR their clients. I recommend Jane and Erin to ANYONE buying OR selling. They deliver far more than just intelligent and professional real estate transactions. They are the type of people you want in your corner, and the ones who remain friends after the deal is complete. They are backed by the best real estate agency in Austin and they are the absolute best in this business.
Realty Austin should be proud of having Jane and Erin representing their business.


We have been with our realtor Erin for over 2 yrs. It sounds crazy that it has been that long, but the entire experience has been wonderful. Not only is she professional, attentive, and knowledgeable, but she is also kind-hearted and down to earth. She is Aunty Erin to our girls! We moved from New York City to Austin and met Erin during our planning phase. She was a great resource to have while trying to pick locations, schools, new build vs. purchasing, and navigating the surrounding areas. Even when our move was delayed due to our daughter's surgeries, she continued to stay in touch just to check up on her. Once we were able to get back on track, she hit the ground running. We finally decided on a new build. Picking a lot unseen sounds crazy to most people, but we had Erin! She scouted different lots and videotaped them from all angles. In the end, we went with her recommendation for the lot, and it was the best thing we could have done. She was our representative at every meeting throughout the building process, which allowed us to attend virtually. She advocated for us when necessary and made sure we had answers in a timely manner. The most amazing part is all of this was happening during COVID! We will forever be grateful for her help and guidance. Moving and building a new house with 2 small children in the middle of COVID would be a recipe for disaster, but Erin made it so easy. I would recommend her in a heartbeat.


My experience has been nothing short of wonderful. As you can imagine, the market in Austin has never been this crazy and on top of that, looking for a home hundreds of miles away is certainly not an easy task. But Erin Rost has made it possible! Since January of this year, the video conference calls in the middle of Pandemic are something I really appreciate. Erin has been quick to respond to my calls, easy to work with, and never did she push me to sign on a house that I was not entirely sure about. While I lost hope, Erin lifted the spirits, and finally, when we did visit Austin to see the homes in person, the first home (literally the first home) we saw after landing from the airport is the one we signed and became a proud owner of. Really happy about the experience and proud to be working with Realty Austin.


We would not have been able to purchase our new home without the Hume Rost Group! With
this extremely tough buyer’s market, Erin and Jane have the expertise to get the deal done; they know exactly what needs to happen. We are very appreciative of their kindness,
generosity, and patience during our home buying process. It was always so easy to reach out to Erin with any questions; they were always so easy to contact and guided us every step of the way. We are incredibly grateful for all of their help. From the very beginning of our big move, finding a home to rent, to all of the house hunting, and finally to purchase our new home! I will definitely reach out to them for any future real estate needs and would absolutely recommend them to my friends and family as well.


We absolutely loved working with Erin! She took plenty of time to answer all of our crazy
questions and deal with us while we visited. I always felt like she listened to us and our needs. She was always very responsive when we contacted her. I would highly recommend her team for your house hunting needs.


Shannon Kilgore anErin and Jane represented us in the sale of our Tarrytown home. We could not have been happier with their work. They were professional, knowledgeable, accessible, and very kind. We would recommend them without reservation.d Ken Hine


We had a wonderful experience with Erin Rost and Jane Hume as our agent team for our
recent home purchase. We began working with Erin OVER a year ago, and she not only helped
us lease a beautiful home during the pandemic, she and Jane also fought for us to get the
home of our dreams in a very, VERY low-inventory tough market this past March of 2021.
Indeed, we believe we would not have had choices at all during a pandemic and during a tough market if it were not for the negotiating skills of these two amazing women. Erin is particularly knowledgeable about construction and was so helpful when looking at homes that required construction knowledge. We think so highly of both Erin and Jane, and each of them has impeccable integrity. We would recommend them to anyone looking to purchase a home in the Austin area.