We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Our Reviews
Working with Sue (Ellett) was a great experience! She assisted me throughout the entire process as a first-time homebuyer. She was extremely knowledgeable, communicative, and gave great advice for purchasing a home in the area. She made sure I had everything I needed to not only find a home I was satisfied with, but also the tools and information to get the most out of my new construction home.
Amazing experience working with Sue! Truly great at what she does. Very knowledgeable, informative, and responsive! We worked with her long distance for a rental while we were making our move to Texas and then for purchasing our home here.
We had a great experience with Sue. We were FTHBs purchasing a home remotely and Sue helped us every step of the way. She has a ton of transactional experience working with clients as well as renovation experience doing her own value-add deals - making her a great resource for questions. She took a lot of the stress out of buying our first home and was our trusted consultant through the entire process.
Sue (Ellett) was fantastic. Was able to sell our current home in a short period of time and found us our dream home. She always explained everything in simple terms and was always super responsive. Would recommend Sue to anyone who is trying to sell or buy a home.
SUE (ELLETT) IS INCREDIBLY PROFESSIONAL AND DILIGENT IN PROVIDING THE BEST POSSIBLE OUTCOME FOR HER CLIENTS!
Sue (Ellett) was very a pleasure to work with. She was responsive & professional. Thank you, Sue!
Sue (Ellett) was delightful to work with. Professional and has good communication skills. Would love to work with her again.
I had the pleasure of working with Sue Ellett. Sue was the listing agent while I represent the buyer. From the very beginning, Sue's professionalism and responsiveness truly stood out. I cannot emphasize enough how crucial these qualities were in ensuring a smooth and successful transaction.
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We worked with Elizabeth Michael to find a rental home!
Elizabeth was amazing to work with while finding a house to rent. We had told Elizabeth two areas were were interested in living and she set up the home search with what we were looking for 2 months before we were ready to rent so it was easy to navigate, not overwhelming, and gave us plenty of time to find the right house for us. She was quick to respond to our many questions and texts in a timely manner. Once the time came and we were ready to rent and we decided which houses we liked best, Elizabeth arranged tours for us to go and look at each of the houses. While looking around, Elizabeth was knowledgeable about the areas we were looking at renting in. After touring the houses, we were able to fill out the rental application the same day we decided which house we wanted to rent. Elizabeth was instrumental in helping us find our rental home. She made what could have been a very difficult process, feel super easy.
Mark is an incredible agent! He goes above and beyond time and time again. He is kind, personable, and highly knowledgeable. It is clear his focus is not just the buying or selling of any home, his focus is on helping you do what is the absolute best for you. In the process of helping my wife and me find the right investment property, he not only proved himself to be a highly competent and professional agent, but he also became our friend. We are so grateful to have found Mark!
Mark and Carol are a top-notch team! The entire process from first meeting to closing was both comfortable and professional. To provide background, we interviewed a few different realtors to handle the sale of our rental house. After meeting Mark and Carol it was crystal clear who we were to hire. They were experienced in our neighborhood, knew the proper demographic to market the house to, and smart about decisions on what to fix and not. They ensured that the house was marketed correctly and importantly, at the right price point. In the current buyers market, Mark/Carol would follow-up with every single attendee to open houses and with any realtor that entered the house. Feedback was collected and minor adjustments were made as needed. Negotiations, on price and other criteria were handled with care. The entire sale was fantastic, mostly because Mark and Carol are good people (it really does make a difference). Note that I am a licensed realtor myself that didn't want to deal with the sale myself and have zero regrets about hiring Carol and Mark. They are quite the savvy team and I wouldn't hesitate to use them on our next purchase or sale.
Mark was great! I worked with his partner mostly, but he was incredibly helpful and knowledgeable when she was unavailable.
I had the pleasure of working with Mark Strickland on a recent transaction, where he represented the seller and we represented the buyer. Mark was always quick to answer questions and was incredibly resourceful. His communication was top-notch, keeping everyone on the same page throughout the process. Mark’s win-win attitude ensured everything ran smoothly. I truly enjoyed working with him and wish every transaction could be handled with the integrity and professionalism he brought to the table. I hope to work with him again in the future!
They are wonderful people to work with. Very personable and always there when you need them. I would recommend them highly and I would absolutely use them again.
Mark Strickland and Carol Strickland are absolutely fantastic! Not only are they professional yet friendly, they also went the extra EXTRA mile in helping us with our mother's house. Thank you Carol and Mark for all you did!
Carol Strickland and her son Mark Strickland were so wonderful to work with and guided me through the listing process tirelessly. They really went above and beyond in every aspect - from what was necessary to fix and update my home - to the extensive advertising. Carol and Mark know their craft, understand the selling market and were willing to go all in to produce my best home. I recommend them highly to anyone needing the BEST agent – Carol and Mark, THANK you!
We have been working with Carol and Mark Strickland for over 20 years. The most recent experience involved the listing and sale of our Mother's home shortly after she passed away. There were many moving parts with the sale, including filing an insurance claim to replace the roof. Carol and Mark provided exceptional service throughout the entire process. Their knowledge, professionalism, and incredible support throughout the process proved once again why they are consistently elite realtors in their field. I highly recommend Carol and Mark's Realtor services.
We have nothing but good things to say about Mark Strickland. Partnering with his mother, he assisted us in every aspect of the sale of our home of 47 years. Mark was always available to give us advice and help us with issues that came up as we prepared our house for the market. He even helped with some of the chores of making our home more presentable before the open house days. We had complete trust in him as we made decisions on issues for which we had no experience or knowledge. Carol and Mark were recommended to us by a friend who had worked with them in the past and we will also be recommending them to our friends when they need realtor expertise.
We are indebted to Carol and Mark for the quick sale of our home. They were always available from our first meeting, when the selling process and our roles were discussed, to the closing. After the recommended touch-ups were completed, Carol and her team used our furniture and accessories to stage our home. Next, our home was beautifully photographed and a write-up describing the charms of our neighborhood and our home was prepared – ready for Carol and Mark to promote with their vast network of contacts. To our delight, the package of expertise and hard work provided by Carol and Mark generated an incredible amount of interest. It delivered a sale within a week of the listing. We highly recommend them.
Mark and Carol Strickland were very diligent and responsive in supporting the sale of our home. Spring 2023 was an unusually chaotic time in the Austin real estate market, and Mark and Carol were honest about uncertainty and very communicative. It was clear they respected us as clients and had our best interests at heart.
I just wanted to thank both you and Carol Strickland for taking such good care of me through the process of selling my dad's home. You were great to work with, and I've really enjoyed getting to know you. Many thanks.
I want to thank you for all of your time and effort in helping get us into our new home! As first time home buyers it can be incredibly daunting, but with you guiding us we felt truly supported. Thanks to you, we are now the proud owners of the perfect home in a beautiful neighborhood. You really took us through the process step by step and made sure we were comfortable and understood everything. It was amazing to see everything come together, and we are so very thankful for your guidance, dedication and support. We couldn't have done this without you guys!
Dear Mark, We are so grateful for your guidance, expertise and the time you put into our home search. Buying this house is a major step up for us in terms of our quality of life and our finances. We feel incredibly lucky that you made this process so smooth for us. Thank you so much!
Hands-on, attentive, and supportive in a very difficult market for buyers - Mark and Carol made purchasing our new home a great experience. They joined us on many last-minute house showings, gave expert advice during the highly competitive bidding process, and supported our family after the inspection with contractor recommendations. Thanks to their efforts, we got our dream house.
Thank you Mark and Carol for helping us find a perfect place to call home. We love it! I know it wasn't easy, but we truly appreciate you both for sticking with us.
I found Mark and Carol to be totally professional, doing what they said they would do when they said they would do it. They assisted in giving me advice on how to best stage the house, resulting in multiple showings and a firm contract in 48 hours with several offers. Their marketing and brochure were outstanding. I told a friend recently that I could not find one thing to do differently in the whole transaction.
Mark and Carol were super patient and informative as we tried to navigate a changing housing market. With their help and expertise, we narrowed our focus areas and were continually updated on market trends and potential new options on the market. When we found a house outside the areas we had been looking in, Mark and Carol made the offer process simple and easy, providing us with all the relevant info needed to make an accepted offer. We are glad to have had access to two realtors with an unmatched history in Austin during this process.
Well, we sold our house! In a week. For more money than we thought possible. And it was all because of Carol and Mark Strickland's expert advice and experience. From advising us on pricing, what the market was doing and assistance with staging our home. Not to mention the excellent professionally done photographs and the subsequent professional brochures that made our house look its best. I would not hesitate to recommend Carol and Mark to anyone looking to sell or buy a home in Austin.
Annette (my agent) and the whole Bramlett team are fantastic! She gave me spot-on suggestions prior to listing the property, and my house sold so quickly it's a little embarrassing. I highly recommend Annette and the rest of the Bramlett team.
We had an incredible experience working with Michele Edasi. As complications arose, Michele navigated them gracefully. She educated herself on the complexities of our situation, and helped us find creative solutions. We always felt like she was advocating for us, and it always felt honest.
My wife and I moved from the east coast. We met Rachel Pulliam at an open house. We explained that we were about a year away. Rachel stayed in contact giving us market updates and targeted listings. When we decided it was time Rachael was wonderful to work with. We looked at many existing homes and Rachel was awesome explaining the pro's and cons of each property. After not finding what we wanted in existing construction Rachel mentioned we needed a new build because we were so critical of the existing properties.
Rachel found a beautiful new neighborhood which we really loved. She did a great job through negotiation to close dealing with the builder and title company. I highly recommend Rachel for her knowledge of the market and negotiating skills.
Lisa Roberts went above and beyond to help us sell our house that we had lovingly lived in for 15 years. She staged the home beautifully and was so professional throughout the whole process. I couldn’t believe how beautiful she made every room. She advised us on possible upgrades to make the house more desirable and gave us step by step instructions for every space. It wasn’t surprising that our home was only on the market for one day when we received multiple offers. We sold our home at listing price and were so happy with the outcome. We felt like we were Lisa’s number one priority. Not only was she completely effective in helping us reach our goals but she was also such an incredible friend throughout the process. I will forever be grateful for how seamless the selling process was, thanks to our lifelong friend Lisa Roberts.
We were able to use Lisa as our listing agent and buyer's agent and had a wonderful experience on both sides of the real estate coin! As a listing agent, Lisa is very knowledgable about the Austin buyer. She was resourceful in helping us stage our home as we identified how to use our current furniture. We never felt pressured to make changes but she suggested thoughtful low cost, high impact changes that really paid off! To be able to have a house listed in 2025 that received an offer after 1 week is an accomplishment! As a buyer's agent, Lisa was always available and knew when we could wait on a house or when we needed to jump on it. She kept the negotiation process stress-free for us but totally went to bat on our behalf. She had a great list of inspectors and other tradesmen in the Austin area for us to utilize. Lisa would point out the good things about the houses we were looking for in each price point - we never felt pushed to go over our budget. I almost wish we were ready to buy a new house so we could work with her again!
As first-time homebuyers, my husband and I were completely new to the process, but Lisa made it an incredible experience. From the very beginning, she made us feel comfortable and guided us with thoughtful questions we wouldn’t have even considered asking. We decided to go with a new build, and Lisa was there for us every step of the way. She attended walk-throughs, asked detailed questions on our behalf, and ensured we felt confident in every decision. To top it all off, she left us the most thoughtful gift after closing on our home—a truly memorable touch. Lisa was incredibly kind, easy to work with, and always reachable whenever we needed her. Without a doubt, we would work with Lisa again in the future. Highly recommend her to anyone looking for a knowledgeable and caring real estate agent!
Lisa is a fantastic agent! She helped us prepare to sell our first home, which in and of itself can be a daunting endeavor, and she helped us find and purchase a new home. Lisa was always just a call or text away to answer our questions and keep us up to date on all the twists and turns that come along with the process of buying and selling. Lisa is passionate about real estate and has her finger on the pulse of the Austin market. We can’t thank her enough for all the time and effort she gave to help us in this uncertain market.
Lisa is the best! She was very professional, but still very friendly and caring. She helped my wife and I buy our new home and we are so happy about all of it.
Lisa went above and beyond for us as clients. She knew her stuff! She was thorough, encouraging, advocated for our needs when negotiating, and very easy to communicate with on our many questions and ups and downs. We ended up with several offers, taking a full price cash offer for our home. It was a huge endeavor to sell and move and Lisa was absolutely the right choice to advise and guide us along.
Lisa was very helpful in finding our new home. We moved from out of state and she spend a good amount of time showing us around the area and helping us become familiar with the different neighborhoods. She helped me feel better prepared to buy a house in an area that would be good for my family.
Lisa was by far the best real-estate agent I have worked with over several home searches in multiple states. She was incredibly attentive to our interests, worked hard to learn about our preferences, anticipated our needs, and then tirelessly pursued properties that would work for us. She did all of this in an incredibly tight market for home buyers when Austin properties were at an all-time premium. We were not in Austin when we purchased the home and could only travel to Austin infrequently, but Lisa visited many properties on our behalf and sent us detailed videos and her description and assessment of each one. She seemed to understand our needs better even than we did and ultimately helped us locate and purchase a great home for us. We got an excellent price on the home thanks to her and even got the price reduced after she negotiated with the sellers over a few minor items came up during the inspection. She guided us through each step of the complicated process, and she did it all with an incredibly helpful, pleasant, and positive personal style. We couldn't be happier with our experience. If you are looking for a real-estate professional in Austin, you cannot do better than Lisa Roberts.
Lisa was amazing. We are first time home buyers , buying remotely and she made the process so easy. She was willing to drive out to our house regularly even though she lives on the other side of town. Can't recommend enough
Lisa is a wonderful person and fantastic agent! She patiently guided us through every step of selling our home, personalizing her expertise to fit our particular needs. Lisa is a true professional who goes above and beyond - she helped make the entire process as easy and stress-free as possible. We highly recommend Lisa and would most definitely have her represent us again!
Lisa was beyond helpful and made me feel comfortable with her knowledge while searching for a home. I went into the search thinking I would end up with a preowned home that would need work but thanks to Lisa and her many hours of patients, my family ended up finding a brand new home under our budget and with all the bells a whistles I thought were only possible in my dreams. She made me feel confident that I could have the home of my dreams and staying within my budget. She wasn’t pushy to get me into a pricier home. She was wonderful! Best first time home buying experience ever! I wish everyone could use Lisa!
Lisa Roberts embodies professionalism with a very personal touch. She was tireless in her efforts to find us home options that met our communicated parameters. She was always well-prepared with relevant information ensuring that we could make an informed decision. Lisa was also very patient with us as we considered our options on homes. Tireless, well-prepared, and patient, Lisa was amazing. Add to this the fact that she demonstrated real personal interest in us and our business, Lisa Roberts really is a premier Realtor. She has our highest endorsement and recommendation.
You can’t go wrong with Lisa Roberts! We had been with our previous realtor for almost a year and we had missed out on a few homes that we wanted to put offers on. Unsatisfied, we switched to Lisa and it was the best decision! We had been working with her for about a month when we found a starter home we absolutely loved! With her help, we were able to beat out two other offers on our home. She always made time for us (even when out of the country on vacation), she was very thorough and helped explain every single step and answered every question we had (we had a ton!). We had heard it was tricky when using a VA loan, but with Lisa it was a smooth process for us. I would definitely recommend her and use her again.
We had a great experience with Lisa Roberts! As first-time home buyers, she was very good to walk us through the process and answer all our questions. She was thorough, professional, communicative, and followed through on everything. Very happy with the great service we received!
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