Our Reviews

We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.

Kasey Gilliam & Kim Jowers were a fantastic duo for my wife and me. After an 18-month search, Kasey & Kim helped us find the perfect house! They were patient and took us to see dozens of homes and they were knowledgeable about local market dynamics. We would recommend Kasey & Kim to our friends and family.


Bramlett Partners and Jesse Schaeffer specifically always go above and beyond for clients. If you are a looking for a REALTOR® that treats you like family, is extremely knowledgeable and makes sure you are taking care of, not only up to closing but after closing, then Jesse is your guy to reach out!


Our realtor Ethan was amazing! He’s one of those people who you can tell are truly genuine! He was on top of everything and helped us close on our very first home! Highly recommend him for anyone on the market for a home!


Working with Ethan was a great experience from start to finish. He was knowledgeable and easy to talk to. I couldn’t have asked for a better person to help me buy my first home!


Bianca is the Best!

We recently made the big move to Austin and were lucky to work with Bianca Garcia at Bramlett Residential. From day one, she made the entire experience easy and enjoyable. Bianca is incredibly knowledgeable about the Austin area and took the time to understand exactly what we were looking for.

We initially toured several homes before shifting our focus to new construction. Bianca was always attentive, helping us weigh factors like commute, community, and price. Thanks to her guidance, we found a great home and put in an offer within days.

Later, we came back with our kids — who weren’t quite as sold on the house as we were. Bianca didn’t hesitate. She helped us explore other options and guided us through moving our deposit to a different home with the same builder — all without missing a beat.

When it came time to close, Bianca was there for us again, stepping in when there were unexpected delays getting our keys. She stayed on top of everything, advocating for us even late at night.

If you want a realtor who’s patient, professional, and truly dedicated to helping you find the right home, Bianca is the one. We’re so glad we found her — and we’ll definitely be working with her again!


Dina Flores is a joy to be around. She helped us buy a home after being in a fifth wheel for four years. She answered all questions, and there were many, and she traveled to our part of Williamson County to show us many houses. She was always cheerful and pleasant and helped us find the perfect home! We would highly recommend Dina to anyone looking for the perfect home!


My wife and I decided to sell our 1 acre lot in Del Valle. Yolanda Johnson has been a great real estate agent. She was very responsive to questions and guiding us through the process from beginning to end. When we got to the negotiations we were well informed to make the right choice. We were even presented with a remote Title closing option which we used since we were not able to be in Austin during that time.


5 STARS! There are many real estate agents to choose from, so how do you know Joanna may be the right fit for you? Joanna went ABOVE & BEYOND in supporting me through the transaction - she leveraged her network of contacts to ensure I was matched w/ the best lender who understood my unique circumstances. She worked closely with those individuals to help interpret financial information, make the case and negotiate on my behalf. If it weren't for Joanna's experience, wisdom, moxie and attention to detail, I likely wouldn't be in the beautiful home I'm in today.
Additionally, post close Joanna was a wealth of information, providing her general contracting expertise, subs, and all out construction knowledge to help me define a roadmap for how to make the house into a home for me and my family. Yet again, she was an INVALUABLE resource. When Joanna says she is going to do something, she does it and then some. I've not worked with a realtor who is more detail oriented, focused on client outcomes, highly communicative, empathic, and a strong intellectual sage when it comes to all things real estate. Don't settle for someone who does real estate on the side or who is just focused on the transaction. Joanna values the partnership and sees every interaction as a way to build toward a long-term relationship which is why she is so well regarded and has an extensive network with which she can tap on your behalf.


Joanna is an amazing real estate agent who will go the extra mile for you. Long story short, we were with another agent trying to sell our old house and buy a new one. Our house had been on the market over 30 days and things were looking bleak. After switching to Joanna, she was able to sell our home in 3 days. She’s THAT GOOD.

Being a native to Austin, Joanna knows EVERYTHING, which she will use to your advantage. She knows about neighborhoods, schools, hot markets, fair pricing, contractors and handymen. If you use her wealth of knowledge and trust in her process, she won’t steer you wrong.

Joanna is super smart, super savvy and easy to work with. Whether you’re buying or selling a house, she’ll do everything in her power to make you a happy customer.


5 STARS Joanna is the best. We met through a mutual friend. She helped my daughter to rent a few times. I wouldn’t buy a condo if I didn’t know Joanna. She was the main reason we decided to purchase a condo.
She did not disappoint. She helped us through the whole process. We did find and purchase a gorgeous condo. She also helped us renovating it.
She is a great agent but her vast knowledge of everything about building, renovating and planning is surprisingly outstanding. Joanna has connections to all the contractors. We had the best connections and materials to be used. Cannot thank enough to Joanna going above and beyond her duties. I recommend her strongly. She is an amazing person.


Finding a home that works for you and your family in the right area for your needs is always impossible in Austin. The right budget, the right school district needs, and most of all the right price for you and your family.

Joanna can find the perfect home for your family! She is more than amazing because she is determined to make you happy as a customer. She will ask you questions, give you so many options and sometimes its options that you don't think about. She's so committed to ensuring that you are happy with your home, that she stays connected with you even with our busy life schedules. I can text her at anytime asking questions or advice about my home. Honestly, that is the true measure of running a business, or being a true business owner to every connection. Joanna is always connected to everyone who she serves!


Joanna is a awesome realtor who is knowledgeable, caring and will go that extra mile, I highly recommended her without a doubt 🤙🏽.


Joanna Jennings is simply amazing. She helped guide me through updating my house so I could sell it last spring. She was there every step of the way as we navigated selling a house in the middle of a pandemic. She then helped me find a great location to build my new house. She helped all the way through the build process, ensuring things were done correctly and that I was getting what I was paying for. I was not one of the high-end clients. Joanna, gives the same level of incredible service to each client, whether they're buying a $200k or a $2 million dollar home.


Joanna is absolutely fabulous, by far the most attentive, efficient, concerned and patient realtor that ever wielded a cell phone. She not only helped us find the perfect house, but exhibited a library of helpful knowledge throughout the process--and afterward, generously sharing some great remodeling ideas (when prompted) and much needed contracting advice long after the signatures were dry. She's is a master of the negotiation, an ideal representative of her industry, and a natural wonder of inexhaustible energy. If you want to be sure your interests are being managed comprehensively and well, look no further. She's awesome.


Fantastic, charismatic, and diligent is how we describe Joanna Jennings! She has been an indispensable agent for our property management company. She is a constant professional and an experienced agent who knows about the ins and outs of the real estate AND lending markets. She not only helped us with our purchase of properties but worked tirelessly to find great tenants for them. She has a brilliant eye for renovation, exceptional ability to see beyond the ordinary, and a photographic memory to boot. We have been delighted with her services and will continue to work with her for years to come.


Joanna Jennings has been a godsend to our family when it comes to buying and managing property. A friend first recommended Joanna to us in 2010 when we were looking for someone to lease out our house and manage it while we were away from Austin for a year. Joanna found us wonderful tenants and handled everything connected with the rental of the house, always with the absolute highest level of care, responsiveness, and friendly professionalism.
In 2012, we turned to Joanna again to help us find a suitable property to buy in Austin as a rental. She helped us find the perfect place, new construction that was close to completion. With her background in home construction, Joanna gave us excellent advice on changes to the finish-out details that we then negotiated with the builder. She even helped us design the water-conserving xeriscaped landscaping in the front yard of the property.
Joanna was always there for us throughout all the stages of the process of buying a new rental condo unit. On top of that, she found a family of wonderful tenants who were ready to move in within days of the closing. Because of Joanna's attention to detail in helping us find the right property and the right tenants, we were able to take over the management of the rental ourselves for the first two years, calling on Joanna as backup when we were traveling.
When my time commitments increased and our first tenants bought their own home in 2014 and gave notice, Joanna once again picked up as property manager. Joanna found excellent help to take care of the make-ready touch up after our first tenants moved out and had new tenants lined up to move in within a very short window. This rental property has been a great investment thanks to Joanna's advice, dedicated work, and wonderful energy. I can't speak highly enough of Joanna. She is someone we trust enormously. She lives in our neighborhood. We see her regularly and feel like she is extended family for us. Thank you, Joanna!


So I don’t write reviews ordinarily, but I felt compelled to share our amazing home buying experience with Joanna Jennings. My wife and I just happened to meet Joanna at an open house she was hosting, we were immediately struck with her professionalism, and we made a point to get her card for when we were looking in earnest.
We met with Joanna shortly thereafter and from the first house we looked at we knew we made the right call. Joanna is amazing! During the search Joanna was always prepared with all the details of the homes, Pros/Cons, taxes, permit history, the works! Her experience really shines through. With her help we did indeed find our dream house. She was incredibly helpful in all phases of the process from lending advice, the search and the offer/closing. What a negotiator! Her advice on the contract phase was masterful! During the whole process we really felt like we had a powerhouse in our corner and she kept us laughing too. We would (and have) recommended Joanna to close friends. Absolute highest marks!! Thank You Joanna!!


My wife and I were referred to Joanna from a previous client, and we had no idea what we had been missing out on. Joanna is an excellent resource for all things related to purchasing or selling a home. She has LOCAL knowledge of our school systems and neighborhoods in the greater Austin area. Not only is she a fantastic realtor, but she has vast experience in lending and new construction. She stayed one step ahead of our builder/lender throughout the process to ensure a timely and smooth closing. We will absolutely use her services in the future.


I loved working with Joanna Jennings! It was truly a pleasure. She was a total professional, plus it was so refreshing to work with someone who did what they said they would do, when they said they would do it! That is so unique these days. Her organizational skills and expertise allowed her to stay on top things and see them through, while always staying in constant communication with me throughout the whole process. Heck, yesterday I had to hand deliver a document to the title company we are using, and they even mentioned what a pleasure it was to work with a realtor who was on top of things and proactively providing information to them! I would highly recommend to anyone needing a realtor to use Joanna, as they will be very happy and satisfied with her results!


5 Stars! I cannot say enough nice things about Joanna Jennings. When I met her I was at the point of being fed up with unproductive, pointless meetings with two prior real estate agents. From the beginning she listened to what I wanted and was looking for, only showed me listings that actually matched my needed criteria, and helped me to find my "dream" first home that is a perfect match to any "checklist" for a home that I had. She personally walked me through the mortgage process and explained, in detail, each and every step. I literally worried about nothing. Additionally, she has been actively involved in helping me with many needed services post closing. I would recommend Joanna to anyone. Her level of service is A + + and far exceeded any expectations in this process.


My family has worked with Joanna Jennings both to rent out our home while on sabbatical from UT, and to manage the property rental in our absence. She has always performed top-quality work, including finding great tenants. She is very smart, knowledgeable and resourceful, and is fair to both parties involved. It is invaluable to have peace of mind knowing that your manager is taking good care of your property. I heartily recommend Joanna!


Joanna helped us buy a condo and she also rented out our home for us and managed the property while we were away for a year. She is super responsive, professional, hard-working, dependable and a sweet generous person. We highly recommend her to friends and colleagues who need a realtor or local property manager.


Joanna creates a relationship with her clients that turns into a friendship. We really appreciate all the time and effort she puts into finding the perfect place for us and also being available to answer questions over a year after our purchase. She is a really wonderful woman and a more than competent agent. We are looking into other properties for investment and will never work with another agent other than Joanna.


Joanna was fantastic. She was very flexible, knowledgeable, helpful and very patient in helping me sell my house. She got things done quicker and without incident than any other real estate person I have ever used. I felt like I was in good hands throughout the entire process. A delight to work with, and I would recommend her to anyone looking to sell or buy. Thanks Joanna! :)


Joanna provided support and guidance all the way through our search and negotiation. She made our home buying experience a good memory. My wife and I have found a great realtor and new friend. She knows the business and the Austin area. You won't be disappointed.


This is a story of love at first sight. Girl sees house, bats eyelashes and thinks to herself, "I will make you mine." House sees girl and does nothing because it's an inanimate object. Fast forward seven weeks, a stack of paperwork, tons of stress and a pile of cash later and girl gets house! Seriously though, the Austin real estate market is cray cray.
My first house wouldn't have happened without Joanna the badass super realtor. She successfully navigated through my bank screwing up everything they possibly could, difficult sellers, multiple offers, a nervous home buyer and assorted other nonsense. And then she topped the whole thing off with a gift basket so I could drink while I packed. Woot.


Ethan was amazing to work with! He made the home-buying process easy and stress-free. Super responsive, knowledgeable, and genuinely cares about his clients. Highly recommend!


Ethan Shropshire at Bramlett Residential made buying our first home an amazing experience! He was knowledgeable, patient, and always quick to respond. We never felt pressured and truly felt supported throughout the process. Highly recommend Ethan if you want someone who genuinely cares and goes above and beyond!


Dina Flores was our agents in our new home search. She was a pleasure to work with. Very knowledgeable of the market area, and promptly answered any questions we had. I would recommend Dina to anyone searching for a new home!


Ellen and I could not have been happier than to have had Karen as our agent. She worked incredibly hard, was always on our side, communicated flawlessly, and relentlessly stayed on top of the many details that arise during this type of transaction. She was a true partner throughout the process and a delight to deal with. While sales volume often drives the accolades in your business, clients care only about the service they receive. We feel pretty safe in saying that Karen is among Realty Austin's best. She delivered an outstanding experience that exceeded our expectations.


We had an excellent experience with Karen. She is thoughtful and listened to us carefully. She was present but not pushy. She looked out for us to ensure we did not purchase something inappropriately. I hope to work with her more in the future.


Karen Willard has been responsive, calm, and clear. Everything I want in a realtor.


Karen was fantastic in every way! We've already recommended working with her to a close friend wanting to move to the area. Anyone I know headed this way I'm sending in her direction. :)


We worked with Karen for almost a year looking to find the perfect house to meet our needs and fit our budget within a crazy housing market. It wasn’t easy and was often frustrating. Throughout the process Karen was patient, kind, responsive and knowledgeable. She allowed us to take our time to find our home, without pressure. When it came time to sell our home she helped us navigate the offers, answering all of our questions and making sure we were comfortable with the deal. We were confident that she was representing us and our best interests, while being an ultimate professional. She has been such a big part of our life and experience over the last year, it was sad to say “goodbye for now” at closing. We look forward to working with Karen again and wouldn’t hesitate to recommend her to friends or family.


As a first time buyer, Karen was so supportive, and even after closing also she called us to check in. I love her working style. Hurray for Karen.


Karen did a fantastic job helping me buy a home! Throughout the process, I felt confident in Karen’s leadership and her dedication to my best interests. It is valuable and refreshing to be able to work with someone so honest and trustworthy. I highly recommend working with her!


I first met Karen Willard at an open house in 2017 in Austin. I was first impressed with her style and although I didn't purchase that home, I kept her card and thought about her a long time and then called her for my next move. Since that time, we have been through 7 transaction with Karen representing us on both the buy and sell side. Karen's attention to detail and her abilities in negotiating are, I believe, several steps above most in my opinion. I had my own real estate license in San Francisco and Houston which were held at the top tier real estate companies in both cities. In that time period and since I have yet to work with a stronger professional. Her determination and tenacity are unmatched! I have since gotten to know Ric, Karen's new partner, who is a tremendous addition to her team.


Karen Willard was a wonderful person to work with. She was everything I needed as a first time home buyer: Kind, knowledgable, patient, and a great negotiator :)


Karen is one of the best realtors I've ever worked with. She worked with us for over a year as we relocated to Austin, TX from Canada. She helped us find an amazing rental home and also our perfect home to purchase. She is professional and incredibly patient and never pushed us in anyway. She's very knowledgeable on neighbourhoods and after closing continues to be a great support to us. I highly recommend working with Karen for any of your real estate needs!


Karen has been an awesome agent to work with on both time we had the opportunity to work with her. She was wonderfully patient with my Dad and very helpful in helping him understand both his rental and sales options. Once we decided to lease the house, she coached us on what we needed to do to lease quickly and at a competitive rate. After leasing the house for 3-years Karen stepped back in and helped us get his house sold quickly. Her attention to detail, follow-up, staging, marketing, and communication efforts were flawless. Karen is the consummate Real Estate professional.


Karen Willard was outstanding. She navigated us through purchasing a home during COVID, a home we bought, sight unseen while still in Illinois. Karen was strategic and insightful, calculated our risks with us, and looked at the house. We eventually bought numerous times, each time Facetiming and showing me as much as possible. Her intuitions were on the mark. She was professional, kind, caring, and knowledgeable. She managed and coordinated all the inspections, attended the inspections, and acted on my behalf in every way possible. Stellar in every way. Quiet yet direct, Karen took the time to understand what was important to us. For months, she sent me properties to review and showed me numerous properties via cell phone before we bought the property we ended up with.

Realty Austin should be very proud to have such a wonderful all-around representative, such as Karen, as part of their team. We were with Karen when she joined Realty Austin, and never once were we aware of all that she was juggling. A consummate professional.


Mrs. Rachel Pulliam was outstanding!!! We were so worried in finding the right realtor when moving out of state. She was very patient in helping my husband and I in finding the right home! She's is an agent that works on the buyers side and reads everything so the buyers aren't taken advantage of. She is one of the best we have seen!! Thank you Rachel for all of your hard work!!! You are greatly appreciated!


Jean was fantastic to work with, and we could not recommend her more. She went above and beyond to help us get our home ready for sale. She scheduled all necessary maintenance and was always available to answer all of our questions. Jean understands the market well and helped us get our home sold quickly.


Nancy was phenomenal!

My wife and I really put her to the test - touring 30+ houses in just two days - and she absolutely delivered. Nancy planned an incredibly efficient route, gave us plenty of time at each property, and created space for us to talk through our impressions without rushing. She’s deeply knowledgeable about Austin’s neighborhoods, punctual, professional, and a joy to spend time with.

Her market research was spot-on, her communication was quick and clear, and she guided us through every step of the process with confidence. Thanks to Nancy, we found a home we love, exactly in the area we wanted, and at a great price.

We couldn’t recommend her more highly!


Kasey Gilliam and her team helped my wife and I sell our house in a difficult market, providing outstanding customer service and professional expertise throughout the process. Kasey was always available for a text or phone call. She listened to us, helped us adjust our pricing and strategy, and kept us informed whenever we had showings. Most importantly, Kasey provided valuable guidance as we navigated the offer and closing process. When our first offer fell through, Kasey reached out to other potential buyers and had an even better offer secured within a couple of days. Selling a house is not always a smooth process, but I'm grateful we had Kasey to support us each step along the way. She has a wealth of knowledge and experience that benefits sellers from listing to closing.