We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Our Reviews
Sally Pierce was more than helpful in getting our dream property in Bertram, Texas. She was extremely honest, upfront, and
professional, and kept us informed throughout the entire process! She is extremely communicative and easy to reach to
answer any questions and address any concerns. Sally made the sometimes difficult process of buying a house, my husband
and I wanted desperately, a breeze! Getting our new home was no easy process... our current home was involved in a trust
and there were so many obstacles Sally had to guide us through so we were able to get it. Sally spent endless hours
communicating between the seller's realtor and us. Since my husband and I are younger and do not have much experience in
buying and selling houses, Sally made sure to walk us through everything we were doing and explained everything we signed
which my husband and I really appreciated. Not only is Sally an amazing realtor, she is a great advocate for her clients. My
husband and I love our new home and highly recommend Sally Pierce to buy or sell your home.
Our experience with Sally, which is still ongoing, has been nothing less than incredible! It has been quite a ride and she’s gone above and
beyond every step of the way. We’ve recently closed on the sale of our home and are now actively looking for our next home, all with the
assistance and expertise of Sally Jane!
Last year, we had a horrible experience with a realtor, that resulted in us backing out on the sale of our home and the home we were
passionate about buying. It was an emotional and financial disaster. We shared this experience with Sally at our initial meeting so she
could understand our concerns and fears.
Sally’s knowledge, compassion, and patience are unmeasurable. She is easily accessible and has always been there for us no matter
what time of the day, weekends included. We’ve felt that we were her only clients and know full well that someone like Sally, has many
other clients. She answers all our questions without making us feel like the “rookies” we really are. And, if she doesn’t know the answer
she goes out of her way to find out. There is so much to say about this girl and it’s all good stuff. She’s an exceptionally kind person first
and foremost. Then, she’s also a pit bull when it comes to protecting and standing firm for her clients.
We consider Sally as our friend. (Tony, too!). We feel very fortunate that she was highly recommended. If we would have taken that
recommendation last year, we would be living in the home that we loved. We know that she will find us the next perfect home that we will
love even more.
We hope you appreciate and value everything about Sally Marie because we sure do! If we ever need to sell or buy again it’s obviously
going to be with this fine and special lady.
We closed on our house last week, and the experience was awesome! I felt like Sally was really looking out for our best interests
throughout the home search and purchase process. I was referred to Meleah Wehman through a friend, and she was teamed up with
Sally, who then worked with us through the purchase process. Both were great, and as we bought entirely remotely from California (not
having visited the home or even Austin one time), it really made the process much more comfortable and trustworthy. We’re looking
forward to meeting Sally in person in a couple weeks so we can thank her again in person for all the great pointers, tips, and help. There
were things I hadn’t even thought to consider during my home search that Sally pointed out that greatly contributed to us finding the right
home.
Sally Pierce was excellent to work with in selling or house in Cedar Park. She definitely went above and beyond. We have actually
worked with Sally in the past when we purchased our home, and she was always very detailed oriented and knowledgeable. We would
recommend Sally when selling or purchasing a home.
I originally worked with Sally back in 2016, and she spent a lot of time finding me the perfect home. As a first time buyer, she was patient,
spent time figuring out what I wanted, and was more concerned with taking care of me than making a sale. Unfortunately, right as we
were about to send the earnest and option money, I backed out. This was not in any way Sally's fault; rather, it was mine (and I ended up
relocating to Los Angeles a few months later).
Fast forward to December 2019. I still live in Los Angeles, but now my wife and I are shopping for Austin's homes to move there. We
would fly to Austin for two days to look at commercial leasing spaces and homes, so Sally would only have one day with us. She spent
the same time and care getting to know us, what we wanted, and then offered up areas to see. Sally was on the ball with new homes and
new pockets to discover as we ruled out areas and narrowed it down. Sally even spent time showing us homes via FaceTime when we
couldn't fly out.
After being outbid on two homes, we found one that was even better than all the others, checked off every box, and we knew we found
the right one. Sally was so excited about it too - and we only saw it on FaceTime first. Even at the start of the COVID pandemic, Sally not
only got the deal done quickly but also showed me the house with the inspector because I wanted to fly in and see everything.
Sally Pierce went above and beyond what a real estate agent normally does. She is kind, intelligent, funny, has a contagious laugh, and
we felt she truly cared that we found the perfect home. We have fond memories of every meeting with her, from her great Texan accent to
her laugh to her insight on homes. Sally really knows homes the Austin market. We are so grateful we purchased our home with Sally and
will definitely be repeat customers, should that be an option.
Sally is the most kind and understanding Realtor, and so humane in her approach. She makes the toughest of situations seem simple
and puts in so much effort with grace to help out. She treated me like family for the amount she did for me during a very tough phase in
my life; to help me sell my home. I cannot thank her enough, and it has been a blessing to have dear Sally as my Realtor. I knew I was in
reliable and good hands that everything would be done in the right way.
My wife and I met Sally at an open house where she was the listing agent. We had recently moved to Austin and did not know much
about the real estate in Austin. We really enjoyed talking to her and set up a follow-up meeting in which she described the market,
explained the process, and discussed all the relevant and important details that we should take into account. We asked her to represent
us and we are really happy with that decision.
Throughout the process, Sally was always responsive and helped us with any questions. She was knowledgeable, professional, and had
a lot of useful information about the local market in Austin. But what really makes Sally stand out among other agents in my opinion is that
we could truly 100% trust her to be working in our best interests. Sally was always honest with us about the facts and I really appreciate
it.
We were able to find a great house in less than 3 weeks working with Sally. We also recommended her to another couple. With Sally's
help, they found their house in less than two weeks. We are really happy to have found her and will definitely work with her in the future.
100% recommended!
I can't begin to describe how awesome Sally is. She was literally the first person we ever met when contemplating moving to Texas 4
years ago, and her personality is such that we hit it off immediately; it was only natural to reach out to her again when we were ready to
sell our home and move to a new location.
Sally is passionate and extremely knowledgeable when it comes to her profession. Having sold us this house originally, Sally knew of
both its benefits as well as its shortcomings. She gave us a hit list--six pages long!--of things she recommended we do in order to
maximize interest and the return on our investment. Grumbling under my breath--and under my wife's guidance--I grudgingly knocked out
every single item on that "To Do" list over a period of 3 months. When the time came to list, she was elated that we did everything and
was confident in listing the house for $35000 more than she originally thought we'd be able to hit the market at. She confided that most
people only do a handful of things and generally get what they're asking for, but since we did so much work, she felt we might get more
than the asking price, and did we ever! We listed at $460K and thanks to Sally's guidance and expertise, we closed last week at $600K.
I doubt anyone else would have gotten us over the finish line with such an amazing offer. She's a treat to work with, knows her stuff, and
is an all-around awesome person. I wish every agent could be a Sally, but then she wouldn't stand out as being the super-special person
she is. Having worked with realtors of questionable characters in the past, Sally is the epitome of honesty and a true delight; we'd never
consider using anybody else.
Sally was a delight to work with. She clearly had our best interests at heart and was an invaluable resource given the long-arm nature of
our purchase. She looked out for our best interests, was extremely professional, friendly, warm, and caring, and looked at all the
properties through a critical eye instead of just pushing to make the sale. Sally has a great network of professional contractors to pull
from, and always had satisfactory answers to any questions which arose. We communicated so often during the process that once we
closed we went into \withdrawal\ because we weren't talking on a daily basis anymore. We have made sure to stay in touch however and do get a chance to speak every couple of weeks. We both consider Sally to be a friend and wouldn't change a thing. We would work with her again in an instant and recommend her to anyone.
I recommend Realty Austin because of Sally Pierce. Sally is an amazing person and just a phenomenal agent. She is by far the hardest
working, most knowledgeable agent we have worked without of the last 11 moves. Sally walked us through each step of the process and
was always available to address any immediate concerns. She was also compassionate, understandable, empathic, and counseled us
through the pressures of moving. We were able to get important things done to get the house ready to sell because of the contractors and
businesses who knew Sally and would drop everything to do the job because of their respect for Sally. She also provided needed
assistance with prep work for showing the home, including some of her own products to help. It’s because of Sally Pierce that we had
multiple offers on our home within two days, and we went on to sell our house about three weeks after going on the market. So YES, we
would highly recommend Sally Pierce to anyone looking for an agent to sell their home. She is the only agent we will use if we return to
the Texas market.
I am completely satisfied with how Sally handled my entire experience from start to finish. From our first meeting to the closing of my
house, she was always available to answer even the most mundane of questions! She is knowledgeable, and when she didn't have an
immediate answer, she sought out those who did. I always felt respected and valued. Buying a home is a stressful time, and Sally was
always there to assure me and make sure I was comfortable with what was taking place. My situation was such that I had to stop in the
middle of the process and resume several months later. Sally was very patient with me and never pushed. I would see her at church and
she would always ask how I was and never pushed for a \begin again\ date. I would recommend Sally to anyone who is in the market to buy or sell. She cares about her clients like a close friend and goes above and beyond to make their dreams come true. She is a great agent and a wonderful person!
My husband and I were making the move from Ottawa, ON to Austin, TX and had a million questions about the city, state, and country. We worked with Elizabeth Michael, who was able to give us the lay of the land and answer all of our questions (and then some!). Elizabeth worked with us to help find us a rental home that met our specific needs (e.g. 3+ bedrooms, fenced yard, dog friendly, 20-minutes from downtown, and within our price range). We couldn't be happier with where we ended up!
Lynn Wise is your go to! -
My family and I recently moved across multiple states over to Austin. Being that it was going to be a big move, we wanted someone we could trust and look out for our best interest, especially since most of the viewings would be virtually. After interviewing multiple people, we decided to work with Lynn Wise because she made us feel comfortable and she had the experience we were looking for. She was super responsive and made the process of looking for a home as easy as possible. She also walked us through the whole process and was by our side when we were dealing with multiple different builders.
Lynn is very well connected with the community. She even has her own Facebook page which as a result helped us find a home for our growing family. We can honestly say that without Lynn, we would not have found the perfect house. She also helped us get situated with an Airbnb while our house was finished and made sure to provide us with multiple resources we could use. I highly recommend Lynn to anyone looking for quality services.
Julie Stoakley from Bramlett Partners is amazing to work with. She is trustworthy, knowledgeable and makes this process very smooth. She examines the property very carefully and makes sure it is suitable for her client.
Our agent Trey was great from day one and checked all the boxes for what we were looking for. He provided us with all the insights we needed to understand the local housing market, he gave us a detailed tour of all the areas we were considering in Austin, and in the end he helped us get the best deal possible with the seller. Absolutely amazing!
Had a great experience with Kasey and Kim at Bramlett Partners Real Estate. They listed, marketed, and sold my home in a difficult market, while maintaining consistent communication with me the whole time. They also solved the normal bumps in the road that come up in any big transaction like that.
Would highly recommend their team to anyone!
I am a first time home buyer in Austin. After reaching out to Bramlett about my situation, they took care of me immediately with collateral to educate myself not only on the market in Austin, but the milestones and steps it takes at a high level to purchase a home. Zero pressure, simply informative.
Danny De Luna was my realtor (ask for him if possible) and I started working with him in August with a proposed timeline of February/March to find something. I would send him Zillow links daily via email on houses of interest, and he gave me immediate feedback on what to look for and red/green flags. We eventually started looking at houses in October together, and he will tell it to you straight in these home walkthroughs. Trust is everything, and I felt like Danny treated each house from an unbiased perspective.
We closed on the home yesterday! There was never an ounce of pressure, doubt, or insecurity working with Bramlett. I will recommend anyone go to them for the Austin market. After this process, I will go no where else in future transactions. Thank you!
Kasey Gilliam was a delight to work with! Our friends recommended her years after their home purchase and we will be doing the same with any friends or family that move to the Austin area. Kasey was prompt, professional, and direct throughout the whole process. We were working on a tight timeframe to find and close on a house, and Kasey was extremely responsive and helped us rapidly run thru many showings. Kasey helped us greatly filter down our preferences on neighborhoods and home types which was crucial to us quickly finding a home we loved. She helped keep us on schedule for our rapid closing by quickly preparing the various offers/documents/responses to the sellers. Overall we had an amazing experience and would highly recommend Kasey!
I had the good fortune of meeting Ruth twenty-one years ago when she was my agent and I bought my first house. Her knowledge of Austin communities and surrounding areas was so helpful. Since then, she has been our realtor as we have bought and sold 4 houses. She has also helped us lease one of these houses for over 15 years. She’s very personable, professional, smart and her previous 14 year background in corporate finance and MBA is an asset to her clients. She’s very hard working and meticulous both in buying and selling. Her connections with trustworthy contractors, landscapers, stagers, , handymen, you name it, proved to be a great resource. She provides outstanding service and expertise throughout the entire process. Now that we’ve moved out of state and are looking for a house, we miss her tremendously.
We had a fantastic experience working with Kasey Gilliam to buy our home in Austin and regularly recommend her to our friends and coworkers. Kasey has a great eye for details/neighborhoods and a very polite but direct manner of speaking which proved invaluable during our search for houses. She was very direct and honest about the pros and cons of homes we went to see, often finding issues of concern that we may have personally missed without her (like a nearby train that infrequently ran thru the area but she caught on video because she arrived early, or pointing out the possibility of traffic noise when we visited a house in off-peak hours). She was efficient and direct in negotiating and coordinating our closing process, and always promptly responded to our calls and texts when we needed her. Highly recommend Kasey Gilliam for any home purchase or sale in the Austin area!
Kasey and Kim were extremely helpful through the whole search. They were able to find my exactly what I was looking for, and did so before it was even on the market.
April was the best!!! When we first spoke I told her that I had a few houses I wanted to look at in the Austin area and she built out a schedule for the day for us to see them all. I then ended up falling in love with one of the homes which would end up being my first house! Being from NC the process to buy a home is very different and April walked me through the process in detail and was there to answer any questions that I had… which were a lot! I was very thankful to have April as my realtor and able to find me my first home which I’m in love with! If you’re looking and want to be taking care of you need to work with April!
This was our first time selling a home and Tyson was incredibly patient with every single question we had about how things were done. Trust me, we had A LOT of questions. He gave us sound input and information to make educated decisions, but at the end of the day it was just that: OUR DECISION. Tyson let us make the calls on pricing, price-cuts, staging, etc. I can't speak highly enough about Tyson. As friendly as he is, he lived up to his promise of being "a bulldog in negotiations"! He did not accept anything less than what he would've accepted for his own home. I truly believe that. There were several times he told agents and unrepresented buyers alike "no" and that their offers were unrealistic or "no, my clients will not entertain that". Loved it!
We jumped into the home buying process faster than we expected when the interest rates started to climb and the housing market shifted. April quickly setup viewings and coordinated with us. In the negotiation for the new home, April contacted the seller's agent and any inspector services needed along the way. She also coordinated with our lender. We closed just 4 weeks after we started looking, and with April the process was simple and efficient. We will absolutely go with April in the future, and we recommend her to anyone looking for an agent.
Kasey Gilliam did a fantastic job of showing us around Austin and helping us select the right apartment to call home. We were only in town for the weekend and she showed us multiple apartments on the same day to accommodate us, each with their own character. She was extremely responsive and answered all of the questions we asked. We would most definitely recommend working with her if you're looking to call the Austin area home!
I recently had the pleasure of working with Patrick Hallett as my real estate agent, and I couldn't be happier with the experience. From start to finish, Patrick demonstrated a level of professionalism and expertise that truly sets him apart in the industry.
Patrick's excellent communication skills stood out immediately. He was not only responsive to my questions but also proactive in keeping me informed every step of the way. Whether it was a quick question or a detailed update on the progress of our purchase, Patrick was always just a call or message away. This level of responsiveness made me feel like a valued client.
His knowledge of the local real estate market was impressive, and he was able to provide valuable insights and guidance throughout the process. I felt like I was in the hands of a true expert.
Patrick's dedication to his clients doesn't stop when the deal is done. He's the kind of real estate agent who genuinely cares about the well-being and satisfaction of his clients. His follow-up after the sale was not only professional but also heartfelt, reinforcing my belief that I made the right choice in working with him.
In conclusion, I would 100% use Patrick Hallett again for any future real estate needs, and I cannot recommend him more. If you're looking for a real estate agent who is highly knowledgeable, incredibly helpful, and a pleasure to work with, Patrick is the one to call. Thank you, Patrick, for making my real estate journey a smooth and enjoyable one!
April was great, she made herself on a Sunday for a viewing and anytime of the day when we had any questions. As first time homeowners, she really helped make the buying process easier than expected. We felt she really wanted to help us get the home we really wanted and we did! She made sure we did everything we needed to get done on our end.
Prior to listing my house I was carefully guided on preparing the house to show at its best. We received immediate calls on the listing and sold the house in 2 days. Closing was a breeze. The experience could not have been better.
Working with Meaghan Marks was a great experience! As a first time home buyer, I was oblivious to the process and she helped every step of the way. I would definitely use her again!
I cannot recommend Tracey Guttes highly enough! She has a broad and deep understanding of the local real estate market. She used her relationship with other realtors and builders to share properties that were coming soon to market. She gave me honest and insightful critiques of each property we looked at - and we looked at a lot of houses! She led me through the process with kindness and patience, expertly answering every one of my questions. After over five months of searching she helped me find the perfect home for my family, and then negotiated a final sales price below asking price. I believe it would be impossible to find a better, more qualified agent!
Elizabeth is an absolutely phenomenal realtor. She will make you feel like you are her only client. She's also SUPER responsive by email/text. Go with her and you won't regret it!!
Tracey was a dream to work with! Very knowledgeable of our unique market and new how to negotiate on our behalf. She gave wise counsel throughout the entire process.
Works hard, honest, pulls houses and shows homes we were interested in. Great experience, will definitely use Tracey in the future. Very involved in all aspects throughout the home building process, provided expert advice and made the process super easy.
My experience with Tracey was great! I needed an agent that would put my needs ahead of her own, and that is what I got with Tracey. The process was long and arduous (twelve months), with a significant and unwelcome hiccup involving a septic system. Through it all, Tracey never lost the faith, and never pressured me to lower the price for a faster sale. She gave me good advice, but was never overbearing or patronizing, though I have very little experience with real estate and surely tried her patience at times. She always listened to my ideas and provided honest feedback in her pleasant but no-nonsense manner. I would highly recommend her.
Ah, where to begin other than this is your gal if you are looking for a dependable, on the ball, superb with communication and very knowledgeable agent. My family and I just relocated to the Austin from, you guessed it, California, and started this process back in late February. Tracey had her work cut out for her because we had a pretty specific checklist and neighborhoods that we were interested in... Let me back up, when I first started I knew nothing about the Austin area and from the very start she took her time to show me around, and shared her extensive knowledge about all the different pockets surrounding Austin. In spite of being in another state during this process, she made it as painless as it could have been, and even skyped listings she previewed for us. She even saved us from buying a money pit which turned up all sorts of problems during the inspection and as per her advice, we backed out of the deal. At the time we were devastated, but as she kept reminding us, everything happens out for a reason. We know this was absolutely the right decision and we are so thankful for her willingness to give us her honest opinion which didn't make her job any easier. I should also mention that we knew nothing about propane and septic systems so she guided us through all of that fun stuff, too. Tracey Guttes is an A+++ agent.
Tracey is incredible! She helped us acquire our property in 2017 and just recently assisted us in selling. We currently reside out of Texas and she made this process so smooth (and dare I say enjoyable), even out of state. She truly went above and beyond to get our property sold. If you need a realtor in the Austin area she will NOT disappoint! :)
We were completely pleased with the service that Tracey provided. Tracey did everything she could think of to successfully market our property, even staging it a couple of different ways to get the right traffic. She helped every step of the way with any question we threw at her (and there were plenty!). She even repaired a leaky outside faucet while we were gone that she noticed on a showing, above and beyond the call of duty.
Tracey was great! She was very responsive, professional and thoughtful. She provided excellent guidance on multiple aspects of the process including pricing and negotiating. We will use Tracey again if we ever move and highly recommend her.
We bought our house with Tracey and sold it with her a few years later. Both times we were impressed with her knowledge, her communication, and her kindness. She made a huge process feel as easy as possible! We met other agents along the way and none compared to her- Tracey is truly the best!
Tracey is THE ONE you want to be your agent. She is patient, positive, honest and sharp. As first time home buyers she encouraged us to look at as many houses as we could to get a feel for areas and what we liked/disliked. We saw a lot, and I never felt pressure from her to hurry up. She genuinely cared that we took our time and really got out there to see the market. She is so poised and gracious, we trusted her insight on all the properties. She guided us through the process and paperwork taking all of the anxiety and stress out of it. If you are looking for an organized, responsive, smart agent- Tracey is it!
We felt very lucky to have found Tracey to help us relocate from Tyler to Austin. Tracey is extremely knowledgeable about the Austin area and was professional in all interactions. We really didn't know which community was best for us and Tracey was always willing to go the extra mile and show us homes from Dripping Springs to Georgetown! Not many REALTORS would be willing to cover that much territory. Tracey was always patient and reassured us that the most important thing was to find a place we truly loved. Her patience paid off for we did find the home of our dreams! Tracey followed up on everything we asked and made sure we were informed about our new location. She again went the extra mile after closing to be sure we were comfortable in our home. We no longer feel she is just our REALTOR but rather our friend!
Molly Parks did an amazing job selling our house very quickly under a very tight timeframe. She went above and beyond to help us get ready to list our home. I trust her judgment 100% when it comes to any and all real estate decisions.
Tracey helped me find and buy my first home and I am very happy with the result! Tracey is incredibly knowledgeable--she was helpful during walk-throughs, pointing out things that I would have missed. She is incredibly responsive and was quick to get me into houses I was interested in looking at. She is very dedicated and always followed up for more information about a house after we had looked at it. The negotiation and closing process was incredibly easy thanks to Tracey. She is a good communicator and can explain in plain english all of the long, confusing, boring forms that you have to sign. The negotiation was very easy and we were able to get below what the house was appraised for. Throughout the entire process, Tracey always had a positive, helpful attitude and professional demeanor. I am very happy with the result and would recommend Tracey to anyone looking for help finding a home.
I had another realtor, a friend, who over a year showed my home 4 or 5 times, two of which she sent another realtor to preside over. When her contract was up, I decided to go another direction. Tracey Guttes lives in my neighborhood and, in the first month, had approximately 10 showings, hosted a neighborhood party there (which generated substantial interest), and was able to bring to the decision-making process so much more information about sales in the area, enabling us to place a "sellable" figure on my home, not a "give-away" figure. I'm happy to say I closed on my house last week. Tracey is bright, resourceful, and incredibly responsive, a very nice person, and a wonderful realtor. I don't think you can do better.
Tracey was excellent! She was always quick to respond and find answers for any questions that I had. I would recommend her to anyone in the Austin/ Lakeway area!
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